Daprea Bottom
Lancaster,TX
Summary
Driven and service-oriented professional with experience in retail and a salon, adept in customer relations and efficient data entry. Demonstrated ability to enhance client satisfaction, showcasing exceptional organization and verbal communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Hair Couture Salon
06.2022 - Current
- Answer calls to schedule clients and order products for the salon
- Provide exceptional customer service to each customer being serviced
- Process payments and keep track of all transactions
- Ensure the salon is supplied with products by restocking the stations and placing orders for products as needed
Sales associate
Ross Dress for Less
11.2023 - 06.2024
- Provide customer service to customers in need of assistance with merchandise
- Operate POS and handle monetary transactions
- Maintain a clean store and replace items in the correct space
Education
Associates of Applied Science - Management
El Centro College
Dallas, Tx05.2020
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Typing speed
- Data inputting
- Documentation and reporting
- Service-oriented mindset
Certification
- Management-Supervisor Certificate May2019
- Microsoft Certification May2019
Timeline
Sales associate
Ross Dress for Less
11.2023 - 06.2024
Receptionist
Hair Couture Salon
06.2022 - Current
Associates of Applied Science - Management
El Centro College
- Management-Supervisor Certificate May2019
- Microsoft Certification May2019
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