Daquaan Rowe
New York
Summary
Dynamic customer service professional with a proven track record at MacDonalds, excelling in customer satisfaction and complaint resolution. Demonstrated reliability and punctuality while training new staff and enhancing operational efficiency. Skilled in managing inventory and fostering a positive customer experience, ensuring high levels of service and satisfaction.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
MacDonalds
11.2021 - 11.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of workstations to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service best practices.
- Resolved customer inquiries and complaints promptly, ensuring satisfaction with services provided.
- Monitored inventory levels and communicated needs to management for timely restocking.
Manager of Sales and Production
Flare Rate
05.2019 - 08.2021
Management on materials and foreman on the job
Education
GED -
BBC
The Bronx, NYSkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Customer complaint resolution
Timeline
Customer Service Cashier
MacDonalds
11.2021 - 11.2022
Manager of Sales and Production
Flare Rate
05.2019 - 08.2021
GED -
BBC