Da'Quan Johnson

• Ensured accurate weight measurement for incoming and outgoing vehicles to comply with safety and legal regulations.
• Managed multiple tasks (weighing trucks, paperwork, security monitoring) effectively to ensure timely processing and smooth operations.
• Skilled in handling sensitive documentation, maintaining records, and managing filing systems with a focus on confidentiality and organization.
• Monitored for potential security risks and hazards, reporting them to ensure a safe and secure environment.
• Provided clear instructions and addressed any concerns regarding the weighing process or paperwork.

Certifications: Certified Public Weighmaster

• Provided assistance to customers with product inquiries, complaints, and special requests.
• Made decisions on the fly to address customer or operational issues.
• Trained new staff on store policies, customer service standards, and safety protocols.
• Addressed and resolved customer issues to ensure satisfaction.
• Managed peak times, like holidays, with professionalism and efficiency.
• Adapted to changing business needs, including staffing or product shortages.