Daquan Jones
Newport News
Summary
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Supervisor
Trees R US
12.2020 - 10.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Apprentice
Construction Force Company Services Inc.
11.2019 - 10.2021
- Completed assigned tasks efficiently and accurately, contributing to overall project success.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Developed safe and efficient workflows for construction projects.
- Coordinated with subcontractors and other stakeholders to complete projects on time.
Apprentice
Dollar Tree
10.2018 - 10.2019
- Completed assigned tasks efficiently and accurately, contributing to overall project success.
- Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
Crew Member
Dunkin Donuts
04.2018 - 09.2018
- Worked front counter, drive-thru and other areas.
- Accurately operated cash register to process customer payments.
- Took orders, prepared meals, and collected payments.
Student Leadership Assistance
Tompkins Cortland Community College
01.2015 - 05.2018
- Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
- Organized extracurricular activities to broaden students'' exposure to new skills, experiences, and career paths.
- Mentored struggling students through personalized tutoring sessions, resulting in improved academic performance.
Electronics Sales Associate
Walmart Supercenter
08.2016 - 01.2017
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Customer Service Representative
Wendy’s
04.2014 - 08.2014
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Dishwasher & Cook
Golden Corral
01.2013 - 03.2014
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
Education
Associates Degree - Communications
Tompkins Cortland Community College
Cortland, NY05.2018
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Decision-making
- Complex Problem-solving
- Strategic planning
Certification
- NYC Fireguard Certificate of Fitness Preparation for Security Guards
- OSHA30
- OSHA10 SST
Timeline
Supervisor
Trees R US
12.2020 - 10.2021
Apprentice
Construction Force Company Services Inc.
11.2019 - 10.2021
Apprentice
Dollar Tree
10.2018 - 10.2019
Crew Member
Dunkin Donuts
04.2018 - 09.2018
Electronics Sales Associate
Walmart Supercenter
08.2016 - 01.2017
Student Leadership Assistance
Tompkins Cortland Community College
01.2015 - 05.2018
Customer Service Representative
Wendy’s
04.2014 - 08.2014
Dishwasher & Cook
Golden Corral
01.2013 - 03.2014
- NYC Fireguard Certificate of Fitness Preparation for Security Guards
- OSHA30
- OSHA10 SST
Associates Degree - Communications
Tompkins Cortland Community College
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