Dara Keel
Montgomery
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Appointment Scheduler
USAF
07.2021 - 02.2025
- Scheduled appointments efficiently using advanced scheduling software to optimize daily operations.
- Developed streamlined processes for managing appointment calendars, reducing scheduling conflicts significantly.
- Supported the team by handling high call volume while maintaining professionalism and accuracy when gathering client information for records keeping.
- Provided customer service support by answering inquiries via phone, email, and in-person, delivering personalized assistance and resolving scheduling issues.
- Averaged call volume of 100 outbound and inbound calls daily.
- Collaborated with team members to identify areas of improvement in scheduling processes and implemented solutions to streamline operations.
Security Forces Journeyman
USAF
05.2019 - 07.2021
- Assisted in maintaining security protocols and procedures to ensure safety of personnel and property.
- Monitored surveillance systems to identify potential threats and unauthorized access.
- Collaborated with team members to conduct regular inspections of facilities and equipment.
- Responded promptly to security incidents, documenting events for future analysis.
- Assisted in the training of new Security Forces members, ensuring they were well-prepared for their duties.
Education
Certificate of Technical Studies - Security
Air Force Security Forces Academy
San Antonio, TX05-2019
High School Diploma -
Springtown High School
Springtown, TX05-2018
Skills
- Public safety
- Crowd control
- Perimeter security
- Teamwork
- Time management
- Attention to detail
- Effective communication
- Microsoft Office Programs
Timeline
Appointment Scheduler
USAF
07.2021 - 02.2025
Security Forces Journeyman
USAF
05.2019 - 07.2021
Certificate of Technical Studies - Security
Air Force Security Forces Academy
High School Diploma -
Springtown High School