Daraya Jones
Stafford,TX
Summary
I am an organized and detail-oriented individual, dedicated to improving efficiency, productivity and profitability through continuous process improvement. I am also an analytical thinker skilled at developing innovative solutions to complex problems.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Total Loss Claims Adjuster
State Farm
10.2022 - 12.2022
- Handle automobile total loss settlement claims while providing outstanding customer service.
- Process claims according to settlement procedure , initiate payment within approved limit.
- Communicate with policy holders , lien holders, and salvage vendors over the phone.
- Arrange rental car and tow service if needed.
- Discuss title document processing and salvage process with policy holder.
- Review written estimates for total loss settlement.
Insurance Claims Adjuster
State Farm
12.2021 - 04.2022
- Documented all investigation activity and presented reports to management.
- Examined claims forms and other records to determine insurance coverage.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Researched and analyzed policy contracts to verify proper payment of claims.
- Analyzed information gathered by investigation and report findings and recommendations.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
Education
BBA - Finance
Sam Houston State University
Huntsville, TX05.2020
Skills
- Risk Assessment
- Casualty and Property Loss
- Claims Processing
- Insurance Policy Coverage Knowledge
- CCC Reports
- Automobile Claims Specialist
- Advanced Computer Skills
- Risk Management
- Texas Claims Adjuster License
- Advanced Oral and Written Communication Skills
Certification
State Farm Auto Certification
State Farm Property Certification
Adjusters Licenses in the following states :
- Texas
- Louisiana
- Mississippi
- Florida
- South Carolina
- Oklahoma
- Alabama
Timeline
Total Loss Claims Adjuster
State Farm
10.2022 - 12.2022
Insurance Claims Adjuster
State Farm
12.2021 - 04.2022
BBA - Finance
Sam Houston State University