Darcell Denise Boone CBCS, MA
Brooklyn,NY
Summary
Proven Medical Assistant with a robust background at NYU Langone Radiology, showcasing expertise in phlebotomy and exceptional customer service. Excelled in streamlining workflows and enhancing patient outcomes, recognized for outstanding service delivery. Brings critical thinking and Microsoft efficiency to the table, ensuring high-quality care and operational excellence.
Overview
14
14
years of professional experience
Work History
Medical Assistant
NYU Langone Radiology
Manhattan, NY
02.2024 - Current
- Measured vital signs and took medical histories to prepare patients for examination.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supply procedure room
- Set up procedure rooms for Techs and Nurses
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Recognized by management for providing exceptional customer service.
Day Habilitation Assistant
ADAPT Community Network
Brooklyn, NY
09.2010 - Current
- Participated in team meetings to discuss goals, objectives, strategies for improvement.
- Maintained accurate records of services provided including attendance logs and incident reports.
- Assisted individuals with daily living activities such as bathing, dressing, and grooming.
- Monitored client progress and documented changes in behavior or health status.
Phlebotomy/Medical Assistant
Franklin Medical Group
Brooklyn, NY
10.2022 - 07.2024
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled specimen containers with patient information accurately and legibly.
- Monitored inventory levels of supplies necessary for performing phlebotomy duties.
- Prepared paperwork for laboratory orders, including appropriate coding.
- Coordinated workflow based on stat, schedule, or outpatient needs.
Customer Service Representative
Medical Answering Services LLC.
New York, NY
09.2021 - 10.2022
- Set up and activated customer accounts.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered customer inquiries and provided accurate information regarding products and services.
- Scheduled transportation for enrollees
- Communicated with providers and vendors.
- Used teams chat
Education
High School Diploma -
Boys & Girls Highschool
Brooklyn, NY06.2008
Associate of Science - Medical Assistant
Swedish Institute Of Health Science
New York, NYCertified Billing And Coding Certification
Swedish Institute Of Health Science
New York, NYSkills
- Microsoft Efficient
- Data Entry
- Phlebotomy
- Time Management
- Typing
- Multi-Task
- Customer Service
- Data Entry & EHR Systems
- EMR Systems
- Active Listening
- Critical Thinking
- Professional Telephone Demeanor
- Customer Consulting
- Medical Terminology
- Coding ICD-10 CM
- Billing Specialist
- Vitals
Education and Training
Brooklyn, NY,other,New York, NY,other,New York, NY,other
Contact
Brooklyn, NY 11233
Timeline
Medical Assistant
NYU Langone Radiology
02.2024 - Current
Phlebotomy/Medical Assistant
Franklin Medical Group
10.2022 - 07.2024
Customer Service Representative
Medical Answering Services LLC.
09.2021 - 10.2022
Day Habilitation Assistant
ADAPT Community Network
09.2010 - Current
High School Diploma -
Boys & Girls Highschool
Associate of Science - Medical Assistant
Swedish Institute Of Health Science
Certified Billing And Coding Certification
Swedish Institute Of Health Science
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