Darci Hogan

The Revenue Cycle Support Coordinator is responsible for initiatives involving maintaining data and quality integrity for workflows with the Revenue Cycle division. In addition, this position is responsible for maintaining a high level of accuracy, while performing training, audits, and reporting to ensure quality metrics are maintained within department standards. As the Revenue Cycle Support Coordinator, I worked to provide the most efficient processes and use of resources, as well as serve as a resource to all staff in all functions of within the immediate and supporting departments.

As the Revenue Cycle Support Coordinator, my experience includes

• Successfully supported the establishment and growth from the ground up for two departments within the SMH Revenue Cycle- Logistics and Lakewood Ranch ECC/Outpatient Radiology Services- where I focused on developing process frameworks, implementing best practices, and fostering team collaboration to enhance operational efficiency and support revenue growth.
• Nurtured the growth and development of new and experienced team members.
• Implemented a detail oriented training feedback process for new hires.
• Decreased intricate training for the department's higher level of care unit from 1 year to 6 months.

• Warmly greet patients, create medical records, as well as access existing medical records to accurately update patient information by documenting key data and demographics.
• Maintain all Sarasota Memorial Health Care System policies, standards, and procedures.
• Consistently meet and exceed department goals and expectations.
• Use top tier communication combined with compassion and knowledge to align with patient centered care.
• Obtain and scan necessary documents, identification and insurance cards.
• Confirm eligibility and verify insurance benefits.
• Determine and explain financial responsibilities, collect payments, as well as discuss payment options.
• Develop and maintain courteous and effective working relationships.
• Tasked with training new hires to continue to bring versatility and reliability to the department.

• Maintained and fostered positive and constructive interactions with staff, families and children.
• Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
• Implemented physical, social and emotional developmentally and culturally appropriate curriculum for children, creating positive and safe classroom environments.
• Applied play-based strategies to provide diverse approaches to learning.

• Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
• Enhanced sensory and perceptual-motor skills, language, cognition and memory development, by employing both traditional and modern educational strategies and techniques.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Maintained well-controlled classrooms by staying up to date on the latest practices, policies, and procedures in early education.