Leslie Willman

Go through Correspondence and put information on account or pass on to correct Mission Partner. Pass out reports to the different units.

• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Trained new receptionists on office procedures and best practices for effective workflow management.
• Implemented system for managing incoming calls, improving response time and information accuracy.

• Managed patient check-in and registration processes to ensure smooth clinic operations.
• Coordinated appointment scheduling for multiple healthcare providers, optimizing patient flow and service delivery.
• Maintained organized records of patient files and medical documentation for compliance and accessibility.

• Organized and maintained patient medical records to ensure compliance with healthcare regulations.
• Collaborated with clinical teams to resolve discrepancies in patient records promptly.
• Copying Medical Records for Insurance Companies, Attorneys and Patients

• Oversaw daily operations of the unit, ensuring adherence to policies and maintaining a supportive environment.
• Completing Doctors and Nurses Orders.
• Putting daily prices of products used for patient in the computer system.