Darci Potwin
Sharon,Vermont
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
18
18
years of professional experience
Work History
Judicial Assistant
State Of Vermont
01.2023 - Current
- Prepared court orders and judgments for signature.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Examined legal documents submitted to courts for adherence to laws and court procedures.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Reviewed court documents to process subpoenas, motions and pleadings.
Motor Vehicle Customer Service Specialist
State Of Vermont
02.2019 - 01.2023
- Answered constant flow of customer calls with minimal wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Investigated and resolved customer inquiries and complaints quickly.
Correctional Officer
State Of Vermont
10.2005 - 10.2018
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Completed intake paperwork, fingerprints, and searches.
- Observed behavior of residents individually and in groups.
- Enforced rules and regulations to maintain order among inmates.
Education
High School Diploma -
North Country Union High School
Newport, VT06.1990
Skills
- Schedule Management
- Active Learning
- License Application Review
- Filing Court Documents
- Documentation and Recordkeeping
- Evidence Tracking
- Legal Documents
- Billing and Payment Processing
- Client Communication
- Daily Reports
- Professional Correspondence
Timeline
Judicial Assistant
State Of Vermont
01.2023 - Current
Motor Vehicle Customer Service Specialist
State Of Vermont
02.2019 - 01.2023
Correctional Officer
State Of Vermont
10.2005 - 10.2018
High School Diploma -
North Country Union High School
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