Darcie Junio

• Assist Resmed Resupply team members with complex customer issues.
• Assign orders to Resmed Resupply team.
• Manage Resmed Resupply work in portal.
• Work Bucket 4 with patient issues and problems and changes.
• Give team a pep talk every morning with what we have to work for the day and what their assignments are for the day.
• Work with Different Doctor offices as a customer service specialist
• work directly with patients on their problems with the current resmed- and take their orders directly.
• I assist with Director on reports when needed.
• Direct Resmed Resupply team on monthly goals and give them info on what is needed for the month.
• I assist in anything needed for the team
• I do audits on the portal for the bucket 2 and the New to medicare spreadsheets.

Answering phone calls with pts for oxygen or cpap supplies.

Scheduling pts for cpap setups.

Setting up cpap machines with pressures.

Shipping fed ex packages.

Scheduling Pulse-ox and shipping.

Prepping all folders for respiratory department.

Learning about cpap units and masks and other supplies.