Darcy Arnold
Warrensburg,NY
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions. Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.
Overview
21
21
years of professional experience
Work History
Multi-Line Insurance Agent
Burch & Liles Insurance Solutions
10.2021 - Current
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
Multi-Line Insurance Agent
Missouri Farm Bureau Insurance
11.2002 - 08.2021
- Maintained high standards of customer service by building relationships with clients.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Cross-sold insurance products to existing clients to reach sales targets.
- Developed and implemented marketing strategies to boost sales and increase customer base.
- Educated clients on insurance policies and procedures.
- Met with customers to provide information about available products and policies.
- Calculated premiums and established payment methods for sales.
- Finalized sales and collected necessary deposits.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
Education
LUTCF Designation - Insurance
The American College
01.2014
Skills
- Consultative Selling Techniques
- Quotes and Sales
- Policy Adjustment Knowledge
- Partnership Cultivation
Timeline
Multi-Line Insurance Agent
Burch & Liles Insurance Solutions
10.2021 - Current
Multi-Line Insurance Agent
Missouri Farm Bureau Insurance
11.2002 - 08.2021
LUTCF Designation - Insurance
The American College
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