Darcy Izard
Brookfield,MO
Summary
Dedicated professional with strong customer service skills. Experienced in enhancing guest experiences and resolving issues efficiently within fast-paced environments.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Restaurant Waitress
Pigskin
Brookfield, Missouri
08.2025 - Current
- Delivered exceptional customer service to create memorable dining experiences.
- Maintained cleanliness of dining area and tables throughout shift.
- Collaborated with team members to ensure smooth service operations.
- Addressed customer inquiries and resolved issues quickly to improve guest satisfaction.
- Managed customer complaints with professionalism, ensuring positive interactions throughout dining experience.
Server
Taco Johns
Maryville, Missouri
10.2025 - 03.2026
- Provided exceptional customer service in a fast-paced restaurant environment.
- Took and processed customer orders accurately and efficiently.
- Handled cash transactions and balanced cash register at shift end.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted customers, answered questions, and recommended specials to increase profits.
Hat Line
Stanbury Uniforms
Brookfield, Missouri
04.2025 - 08.2025
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Front Desk Assistant
Northwest Missouri State University Recreation
Maryville, Missouri
05.2023 - 08.2024
- Assisted patrons with inquiries about facility hours and services.
- Coordinated front desk operations during peak usage periods.
- Processed membership applications and maintained accurate records.
- Maintained accurate records of guest accounts using computerized systems.
- Assisted with administrative tasks such as filing paperwork, preparing reports.
Lifeguard
Brookfield Aquatic Center
Brookfield , Mo
05.2021 - 08.2024
- Monitored pool activities to ensure safety of all patrons.
- Responded swiftly to emergencies, providing first aid and rescue techniques.
- Enforced all safety regulations and posted rules for patrons.
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
Education
High School Diploma -
Brookfield R3
Brookfield, MO05-2023
Northwest Missouri State University
Maryville, MONorth Central Missouri College
Trenton, MOSkills
- Customer service
- Order processing
- Cash handling
- Team collaboration
- Dining area maintenance
- Conflict resolution
Certification
- CPR and First Aid qualified
Timeline
Server
Taco Johns
10.2025 - 03.2026
Restaurant Waitress
Pigskin
08.2025 - Current
Hat Line
Stanbury Uniforms
04.2025 - 08.2025
Front Desk Assistant
Northwest Missouri State University Recreation
05.2023 - 08.2024
Lifeguard
Brookfield Aquatic Center
05.2021 - 08.2024
High School Diploma -
Brookfield R3
Northwest Missouri State University
North Central Missouri College