Experienced supervisor and service professional with strengths in team leadership, conflict resolution, and customer satisfaction. Skilled in communication, problem solving, and cross-functional collaboration to keep operations running smoothly.
Overview
20
20
years of professional experience
Work History
Supervisor
Nevada flaggers & barricade
Las Vegas, Nevada
08.2025 - Current
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked with cross-functional teams to achieve goals.
Completed day-to-day duties accurately and efficiently.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Electrical Technician
Wynn Las Vegas
Las Vegas, Nevada
05.2025 - Current
Maintained electrical systems throughout Wynn Las Vegas guest rooms and resort spaces.
Troubleshot lighting, outlets, panels, and motors across casino and back-of-house areas.
Responded to work orders for electrical repairs in high-traffic resort locations.
Inspected wiring, switches, and controls for safety and code compliance.
Repaired damaged components using hand tools, meters, and testing equipment.
Area Sales Representative
AT&T
Las Vegas, Nevada
07.2026 - 10.2026
Promoted AT&T wireless plans and device options to business customers.
Consulted customers on AT&T broadband, mobility, and service bundles.
Demonstrated AT&T products and service features during client meetings.
Managed customer relationships using AT&T sales systems and CRM tools.
Investigated customer complaints about service quality or product defects and took appropriate corrective actions.
cook
Jack in the Box
Las Vegas, Nevada
04.2013 - 03.2014
Prepared Jack in the Box burgers, tacos, and breakfast sandwiches following recipes
Assembled drive-thru orders with speed and accuracy during busy service periods
Cleaned prep areas thoroughly to ensure food safety, equipment, and workstations to support restaurant sanitation
Disposed of waste materials in accordance with health regulations and maintained organized storage areas in quick-service kitchen
Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Communicated with team members to coordinate order flow and kitchen timing
COOK
Capriotti's Catering
Las Vegas, Nevada
02.2011 - 05.2012
Prepared catering dishes for Capriotti's Catering banquet and event orders
Followed prep lists for salads, sandwiches, sides, and hot entrees
Chopped vegetables, portioned meats, and organized ingredients for daily production
Monitored food temperatures and stored ingredients following food safety standards
Maintained clean workstations and sanitized kitchen surfaces throughout service
Landscape Worker
Tnt Landscaping & Nursery
Muskegon, Michigan
01.2007 - 03.2009
Maintained residential and commercial landscape properties through mowing and edge trimming, enhancing overall aesthetic and health of lawns.
Cleared weeds, debris, and dead plants from garden and landscape areas to promote healthy growth and improve visual appeal.
Used lawn mowers, trimmers, blowers, and sprayers safely during daily work.
Utilized hand tools, power equipment, and trucks for landscaping projects, ensuring efficient and effective completion of tasks.