Darek Thomas
Trinidad
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Courtesy Clerk
Safeway
08.2023 - Current
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
Coach
Walmart
05.2019 - 05.2023
- Utilized positive communication to encourage team and promote integrity and respect.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
- Analyzed and evaluated team performance metrics to identify areas of improvement.
- Provided feedback to teams to improve teaching techniques and increase drive to succeed.
- Assisted in recruitment and selection of additional coaching staff to establish strong and competent team.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Education
Bachelor of Arts - History
Colorado State University - Pueblo
Pueblo, CO05.2019
Associate of Arts - Psychology
Pueblo Community College
Pueblo, CO05.2016
GED -
Kishwaukee College
Malta, IL05.1998
Skills
- Customer Feedback
- Cost Control
- Project Management
- Business Planning
- Staff Training
- Staff Development
- Staff Supervision
- Schedule Oversight
- Orientating and Training
- Talent Recruitment and Development
- Retail Operations Management
- Money Handling
Languages
Spanish
Limited Working
French
Elementary
Timeline
Courtesy Clerk
Safeway
08.2023 - Current
Coach
Walmart
05.2019 - 05.2023
Bachelor of Arts - History
Colorado State University - Pueblo
Associate of Arts - Psychology
Pueblo Community College
GED -
Kishwaukee College