Dareth Watts
Westborough
Summary
Committed and hardworking Cashier/Office Staff/ with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
16
16
years of professional experience
Work History
Cashier/Front Office Staff Member/Orientation Leader
Price Chopper
Shrewsbury, MA
11.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Medical Assistant
UMass Memorial Medical Center - University Campus
Marlboro, MA
09.2015 - 08.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Medical Assistant
Reliant Medical Group
Worcester, MA
06.2008 - 09.2015
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Medical Assisting Certificate - Medical Assistant
Salter College
West Boylston06.2008
Skills
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Cash Handling
Reliability and punctuality
Cash Register Operation
Refunds and exchanges
Timeline
Cashier/Front Office Staff Member/Orientation Leader
Price Chopper
11.2023 - Current
Medical Assistant
UMass Memorial Medical Center - University Campus
09.2015 - 08.2023
Medical Assistant
Reliant Medical Group
06.2008 - 09.2015
Medical Assisting Certificate - Medical Assistant
Salter College