Daria Lindsay
Summary
Highly driven customer service professional with 6 years of direct customer satisfaction experience and a lifetime of development of interpersonal skills.
Overview
4
4
years of professional experience
Work History
Billing Specialist
Multimedical Systems, LLC
08.2022 - Current
- Reviewed time records to ensure accuracy of billing information and invoices.
- Assisted with customer requests and answered questions to improve satisfaction.
- Conducted data analysis and created reports to track progress against goals.
- Resolved inquiries from employees concerning their paychecks or other payroll-related matters.
- Recommended solutions related to workflow efficiency and proposed procedural changes to managers.
- Oversaw necessary onboarding activities, collaborating with HR to ensure technician project placement.
Host / Expediter
Batter Up Pancakes
01.2022 - 07.2022
- Seat guests and manage the seating chart
- Monitor restaurant activity to determine seating and dining flow
- Respond to guest inquiries and requests in a timely, friendly, and efficient manner
- Ensure the efficient flow of orders from the kitchen to guests
- Ensure orders are prepared with the appropriate priority
- Complete the final preparation of dishes.
Day Care Coordinator
Auntie Nannies Day Care
01.2021 - 12.2021
- Develop and implement age-appropriate activities to engage children in learning and play
- Constantly monitored children while maintaining detailed child-care sanitization & safety standards
- Cultivated positive relationships with children, parents, and guardians.
- Supervised children in a safe and nurturing environment
- Develop and implement behavior management strategies
Service Coordinator
MultiMedical Systems, LLC
02.2020 - 07.2021
- Assessed the service needs of clients and connect them with the correct provider
- Create and maintain a directory of service providers and resources
- Create and maintain a database of clients and client needs
- Assess client issues and provide recommendations to fix problems
- Ensure each client is given the necessary services and follow up to fill ongoing service needs
- Maintain good relationships with service providers and clients to keep customer base
- Expand the list of resources and providers to assure there are no gaps in services
- Answer telephones and respond to email inquiries in the office.
Education
High School Diploma -
Crescent View Charter South II
Madera, CA06.2019
Skills
- Dependable
- Adaptable & Teachable
- Introspective & Attentive
- Active & Reflective Listener
- Critical Thinking Problem Solver
- Humble & Respectful
- Responsible
- Innovative
- Self-Motivated & Driven
- Strong Work Ethic
Timeline
Billing Specialist
Multimedical Systems, LLC
08.2022 - Current
Host / Expediter
Batter Up Pancakes
01.2022 - 07.2022
Day Care Coordinator
Auntie Nannies Day Care
01.2021 - 12.2021
Service Coordinator
MultiMedical Systems, LLC
02.2020 - 07.2021
High School Diploma -
Crescent View Charter South II
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