Jennifer Schaller
Brighton,MI
Summary
Driven Billing Specialist collects, posts and manages account payments. Proven success building relationships and maintaining optimal billing efficiency. Excellent organizational and problem-solving skills with superior client service acumen.
Overview
13
13
years of professional experience
Work History
Billing Specialist
Town Center Inc
Howell, MI
07.2012 - Current
- Entered procedure codes, diagnosis codes and customer information into billing software to facilitate invoicing and account management.
- Provided support to other departments within the organization as needed.
- Generated and distributed month-end statements for customers and resolved related concerns.
Accounts Receivable Clerk
Town Center Inc.
Howell, Michigan
09.2022 - 12.2024
- Processed credit card payments and provided the customer with a receipt.
- Applied credit card, EFT, and check payments to the system.
- Created credit and debit memos, and other documents related to accounts receivable.
- Utilized the DocuSign system.
Warranty Specialist
Town Center Inc
Howell, MI
12.2019 - 04.2021
- Collected and provided proper paperwork to manufacturers for warranty provided services.
- Retained strong terminology understanding in effort to better comprehend procedures.
- Assisted claimants, providers and clients with problems or questions regarding claims.
Dispatch Coordinator
Town Center Inc.
Howell, Michigan
07.2012 - 12.2018
- Relayed work orders, messages or information using telephones.
- Determined most cost-effective schedule for services needs based on location, customer priority and urgency.
- Created reports related to dispatching activities such as fuel usage statistics or number of loads dispatched daily, weekly, monthly also with technicians weekly payroll report.
Skills
- Dependable
- Self-driven
- Organized
- Problem solving
- Teamwork
- Communication
- Loyalty
Timeline
Accounts Receivable Clerk
Town Center Inc.
09.2022 - 12.2024
Warranty Specialist
Town Center Inc
12.2019 - 04.2021
Billing Specialist
Town Center Inc
07.2012 - Current
Dispatch Coordinator
Town Center Inc.
07.2012 - 12.2018