Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
19
19
years of professional experience
Work History
Supervisor
Dnipro
01.2005 - 03.2009
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Collaborated with other departments to coordinate workflow processes between teams.
Administrator of Dental Office
Private Dental Office, Zaporizhzhia
09.2009 - 08.2011
Greeted patients and provided patient forms to be completed before their appointment.
Prepared financial statements for patients as needed, including estimates of future treatments and costs.
Managed front desk operations such as answering phones, responding to emails, scheduling appointments and providing customer service to all clients.
Performed general bookkeeping duties, such as balancing accounts receivable.
Responded to inquiries from patients regarding treatment plans and payment options.
Resolved customer inquiries and complaints requiring management-level escalation.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Dentist
Private Dental Office Zaporizhzhia
09.2009 - 12.2023
Created dental office policies and procedures, provided staff members with copies and oversaw rule enforcement to meet office guidelines and health and safety laws.
Managed the scheduling of appointments to maximize efficiency and patient satisfaction.
Utilized advanced dental technology, including digital X-rays and CAD/CAM systems, to improve diagnosis and treatment outcomes.
Executed complex dental procedures, such as root canals, extractions, and crown placements, with precision and care.
Performed root canals, filled cavities and instructed patients on pain management to repair dental structures with minimal discomfort to patients.
Treated infections caused by chronic and acute issues and diseases within soft oral tissues.
Treatment of pediatric dental patients
Prescribed medications as necessary for dental conditions, including antibiotics and pain management drugs.
Deputy Dean of the Faculty of Dentistry
ZDMPHU, Zaporizhzhia
09.2019 - 12.2023
Advised students on course selection, progress toward graduation and career decisions.
Collaborated with teachers to understand and improve classroom conditions.
Prepared reports using academic or institutional data and information.
Developed curricula and recommended curricula revisions to improve student learning outcomes.
Liaised with university administration to facilitate daily operations and program management.
Led crisis management efforts, ensuring timely and effective response to campus emergencies in pandemic COVID 19 and war time.
Prepared packages of documents for accreditation.
Assistant (Teacher) at the Faculty of Dentistry
ZDMPHU, Zaporizhzhia
09.2017 - 12.2023
Prepared and graded subject tests for students.
Participated in workshops, trainings and conferences to improve educational skills.
Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
Used videos, lectures and moderated discussions to engage students during class.
Met with administrators and department team members to work on curriculum planning and assessment methods.
Planned and implemented lessons using various teaching strategies to meet diverse student needs.