To obtain a position as a medical assistant, that will give me an opportunity to utilize my skills and education in the medical field.
Overview
4
4
Languages
1
1
Certification
11
11
years of professional experience
Work History
Medical Assistant/Receptionist
Ap health
Clifton, New Jersey
02.2022 - Current
Obtained vital signs,medication administration,administered vaccines,phlebotomy as needed,EKG, neuropathy testing,allergy tests,collecting specimens. Prior authorizations for medications and for medical procedures.
Assisted providers with room setup, patient intake, and clinical tasks.
Supported front desk operations by checking in patients, collecting copayments and deductibles, and answering phones to enhance patient experience.
Maintained accurate medical records through filing, retrieving, scanning, copying, and faxing documents as requested by physicians and staff, ensuring seamless information flow.
Maintained confidentiality of patient information according to HIPAA guidelines.
Assisted with preparing exam rooms for patient visits and maintained cleanliness throughout the office.
Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Entered insurance, demographics and health history into patient database.
Medical Assistant/Receptionist
GS Medical
Paterson, New Jersey
11.2021 - 11.2022
Greeted patients at GS Medical and managed front desk check-in.
Scheduled appointments and coordinated provider calendars for GS Medical.
Verified insurance information and updated patient records in charts.
Maintained accurate medical records including filing, retrieving, scanning, copying and faxing documents as requested by physicians or staff members.
Measured vital signs and recorded patient information for clinicians.
Administered EKG tests to assess patients' heart health.
Performed PCR testing, urinalysis, and phlebotomy for diagnostic purposes.
Processed referrals, forms, and follow-up paperwork for GS Medical.
Lead Sales Associate
JD Finish line Macys
Paramus, New Jersey
09.2019 - 03.2020
Assisted customers with athletic footwear, apparel, and accessory selections.
Processed transactions through POS and cash wrap procedures.
Replenished merchandise from stockroom to sales floor displays.
Maintained organized shelves, size runs, and backroom inventory.
Assisted with the training of new sales associates.
Received shipments, signed off on packages and documented incoming items in computer system.
Provided customer service to ensure satisfaction.
Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
Promoted positive culture of teamwork and inclusion, increasing employee morale.
Processed payments and returned receipts, cash, coin and cards to customers.
Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
Assisted customers with online ordering inquiries or problems.
Shared product knowledge to suggest merchandise and services to customers.
Promoted store credit card program by offering discounts for signing up.
Organized store displays for maximum visibility of products.
Promoted accessories and cross-sold additional products and services through use of active persuasion.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Cashier / Guest Experience Leader
McDonald's
Paterson, NJ
03.2019 - 03.2020
Wait tables, provide customer service.
Operate the cash register to charge out customer receipts.
Team shift lead
making sure the employees were performing thoroughly,providing refunds,accommodating customers,counting register at the end of the shift.
Greeted customers and took accurate food orders through McDonald's POS system
Handled drive-thru transactions and supported fast service during rush periods
Processed cash, card, and mobile payments at McDonald's front counter
Pharmacy Clerk
Wellcare pharmacy
Paterson, New Jersey
02.2018 - 02.2019
Assisted Wellcare pharmacy customers with prescription pickup and questions.
Entered prescription data into pharmacy systems accurately.
Restocked shelves and monitored medication inventory levels.
Operated cash register and handled patient payments.
Supported pharmacists with daily pharmacy clerical tasks.
Assisted customers with selecting and purchasing medications.
Provided excellent customer service in a friendly manner to all clients visiting the pharmacy counter.
Restocked shelves and prepared expired drugs for return.
Performed administrative tasks such as filing paperwork, answering phone calls, responding to emails.
Childcare Provider
Retro Fitness
Fairfield, NJ
01.2016 - 01.2018
Provide customer service at the counter.
Greeted families and checked children into childcare area.
Engage children in active play.
Maintain a clean and safe environment.
Planned age-appropriate activities for safe play and engagement.
Sanitized toys, surfaces, and play equipment throughout shifts.
Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
Education
Certificate - Medical Assisting
Fortis Institute
Wayne, NJ
01-2020
Diploma -
John F. Kennedy High School
Paterson, NJ
01-2019
Skills
Electronic health records
Insurance verification
Phlebotomy procedures
Vital signs
Medical scheduling
Patient intake
Medical records
Office administration
Effective communication
Customer service
Time management
Attention to detail
Medical terminology
HIPAA compliance
Microsoft office
Medical billing and coding
Co-payment collection
Patient reception management
Typing 25 wpm
Osha certified
BLS certified
Bloodborne pathogens certified
Bilingual fluent in English and Spanish I can also comprehend other languages such as Portuguese and russian