My objective is to obtain a challenging entry level position with the City of Albuquerque where I can build on my experience and knowledge and develop my skills to the benefit of both myself and the City.
Overview
13
13
years of professional experience
Work History
Customer Service Representative
U Haul Moving & Storage at Eubank and Indian School
11.2022 - Current
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Home Health Care Worker
Enchanted Hills Home Health Care
01.2018 - 01.2019
Duties included shopping assistance, residential cleaning assistance, pickup of prescription drugs
Residential Construction Site Worker
Independent Construction Worker
01.2012 - 01.2018
Duties included residential demolition, work site cleanup, assist with installation of Sheetrock, Tile, Composite flooring, Yard maintenance
Environmental Services Worker
Cliff’s Amusement Park
01.2012 - 01.2012
Duties included onsite sanitation services for public areas
Education
High School - General Studies
Eldorado High School
01.2011
Skills
Home Health Care
PC Maintenance and Repairs
Residential Remodeling
Photography
Gourmet Cooking
Customer service
Timeline
Customer Service Representative
U Haul Moving & Storage at Eubank and Indian School