Darian Johnson
San Antonio,TX
Summary
Dynamic Key Hourly Manager at Chicken N Pickle with a proven track record in operations management and team leadership. Enhanced productivity through effective staff development and streamlined communication. Skilled in complex problem-solving and relationship building, fostering a collaborative environment that improved service excellence and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Key Hourly Manager
ChickenNPickle
04.2024 - Current
- Oversaw daily operations, ensuring adherence to quality standards and service excellence.
- Managed team performance, fostering a collaborative environment to enhance productivity.
- Developed training programs for staff, improving onboarding and skill acquisition processes.
- Conducted regular performance evaluations, identifying opportunities for staff development and growth.
- Streamlined communication between departments, enhancing operational efficiency and response times.
- Developed and maintained relationships with customers and suppliers through account development.
- Oversaw daily operations to ensure efficient workflow and service delivery.
Softball Equipment Manager
UTSA
08.2024 - 01.2025
- Managed inventory of equipment and supplies, ensuring optimal stock levels for operational readiness.
- Coordinated maintenance schedules for athletic equipment, enhancing safety and performance standards.
- Developed training materials for staff on proper equipment handling and safety protocols.
- Assisted in procurement processes, evaluating vendor proposals to ensure quality and cost-effectiveness.
- Oversaw student workers in daily operations, fostering skill development and teamwork within the department.
Education
Bachelor of Science - Oceanic Sciences
UTSA
San Antonio, TX06-2028
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff management
- Relationship building
- Operations management
- Staff development
Accomplishments
- Collaborated with team of 9 in the development of development of pickleball operations for all of San Antonio.
- Documented and resolved staff issues/workplace drama which led to a smoother more comfortable team experience.
- Resolved product issue through consumer testing.
Languages
French
Limited Working
Timeline
Softball Equipment Manager
UTSA
08.2024 - 01.2025
Key Hourly Manager
ChickenNPickle
04.2024 - Current
Bachelor of Science - Oceanic Sciences
UTSA