Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Darian Rodriguez

Aurora,CO

Summary

Results-driven General Manager with a proven track record of enhancing customer ratings and fostering team collaboration. Skilled in conflict resolution and effective communication, ensuring high customer satisfaction and loyalty.

Overview

7
7
years of professional experience

Work History

General Manager

Red Ginger
Denver, CO
12.2022 - Current
  • Contributed to raising the restaurant’s customer rating from 4.1 to 4.2 during tenure through consistent hospitality and service excellence.
  • Fosters a positive work environment by promoting teamwork, providing constructive feedback and recognizing employment achievements.
  • Handles customer inquiries, feedback, and complaints, ensuring prompt and satisfactory resolutions to maintain customer satisfaction and loyalty.
  • Oversaw all aspects of sushi restaurant operations including staff management, customer service, and inventory control.

Lead Server

Bluefin Sushi Bar & Restaurant
Denver, CO
02.2021 - 11.2022
  • Collaborated with team members to handle high-volume periods, managing multiple tasks simultaneously while ensuring customer satisfaction.
  • Assisted with inventory management, including monitoring stock levels, placing orders, and ensuring adequate supplies of sushi ingredients.
  • Demonstrated extensive knowledge of sushi ingredients, preparation techniques, and presentation, assisting customers in making informed choices.

Sales Advisor

H&M
Denver, CO
08.2018 - 08.2022
  • Managed cash transactions with precision, ensuring accuracy in handling payments and providing correct change.
  • Collaborated with the inventory management team to streamline the restocking process, increasing efficiency and enhancing overall store presentation.
  • Assisted in the training of new staff on replenishment procedures, improving team productivity and accuracy in stock management.

Education

Bachelors - International Studies, English

University of Denver
Denver, CO
08-2026

Skills

  • Customer service
  • Team building
  • Conflict resolution
  • Inventory management
  • Project management
  • Data analysis

Languages

Spanish
Native/ Bilingual

Timeline

General Manager

Red Ginger
12.2022 - Current

Lead Server

Bluefin Sushi Bar & Restaurant
02.2021 - 11.2022

Sales Advisor

H&M
08.2018 - 08.2022

Bachelors - International Studies, English

University of Denver

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