DARIAN SMITH

Trained associates on customer service, safety, and store procedures.

• Handled customer complaints effectively to improve service quality at gas station and retail counter.
• Managed customer service inquiries and complaints in a timely manner.
• Supervised daily operations including scheduling shifts and assigning duties.
• Coordinated team schedules and shift coverage, ensuring adequate staffing for Blarney Castle locations.
• Monitored store cleanliness, merchandising, and product display standards.
• Enforced compliance with company policies and safety practices.
• Maintained up-to-date knowledge of company products and services.
• Monitored employee attendance records, timekeeping, and payroll information.
• Resolved conflicts between team members in an effective manner.
• Opened and closed registers, drawers, and daily cash reports.
• Ensured compliance with safety regulations and company policies.

• Picked automotive parts from warehouse locations to fulfill Lane Automotive orders efficiently.
• Used RF scanners to verify part numbers and storage bins.
• Replenished picking areas with fast-moving automotive stock.
• Inspected parts for damage before placing them in orders.
• Organized and prepared picked orders for timely warehouse shipping and delivery.
• Packed items for shipment accurately to ensure safe delivery and customer satisfaction.
• Prepared, labeled, and organized parts in designated storage areas.
• Operated pallet jacks to move large quantities of parts within a warehouse facility.
• Followed established protocols for handling hazardous materials safely.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Assisted with customer requests and answered questions to improve satisfaction.
• Identified needs of customers promptly and efficiently.
• Trained associates on customer service, safety, and store procedures.
• Resolved conflicts between team members in an effective manner.
• Monitored store cleanliness, merchandising, and product display standards.
• Opened and closed registers, drawers, and daily cash reports.
• Executed daily operational tasks accurately and efficiently.
• Managed inventory and supplies to ensure materials were available when needed.

• Turned products using Walmart FIFO standards and freshness checks.
• Faced aisles and zoned displays to keep store presentation neat.
• Unload freight and set up aisles.
• Stocked shelves with new merchandise and checked for damaged or outdated items.
• Answered customer questions about product location, price, and availability
• Worked closely with staff across production and transport tasks.
• Picked customer orders with Walmart handheld scanners and pick lists.
• Collected merchandise from assigned aisles and backroom locations.
• Prepared completed orders for loading and store pickup areas.
• Completed order work quickly to meet daily goals.
• Used scanning equipment to pick and pack orders.