Helping patients with scheduling, refill medication and referral requests
Also making sure information is updated in the system such as personal information and insurance activation
CS Supervisor
Acquire
Santo Domingo, Dominican Republic
09.2017 - 08.2022
In this position as leader, my goal was to provide everything that my team needed to be able to give the best in terms of their metrics and to be aware that everything was being worked on in an organized manner to keep our client satisfied
Tech Support
Alorica
c
03.2015 - 03.2017
This position consists of helping clients with previous orders placed in order to have their cable service installed