Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dariana Morales

Hialeah,FL

Summary

Passionate with experience serving patients with diverse needs by applying behavior modification strategies such as shaping and chaining. Demonstrated understanding of data collection and recordkeeping requirements. Promoted academic, functional and social skills development within clinic, home and community environments. Dedicated with experience using positive and negative reinforcement strategies to improve behaviors. Expert at implementing behavior treatment plans and intervention techniques. Talented relationship-builder with excellent communication and organizational abilities. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

9
9
years of professional experience

Work History

Customer Service Cashier

Cashier Customer Service
Miami, FL
05.2022 - 12.2024
  • Greeted customers and provided friendly customer service.
  • Assisted customers with locating merchandise within the store.
  • Resolved customer complaints in a professional manner.
  • Processed credit card transactions accurately and efficiently.
  • Operated cash registers to process payments for goods and services.

RBT

RBTS
Nicaragua, Nicaragua
04.2020 - 07.2022
  • Provided 1, 1 intervention for clients with autism spectrum disorder, following the specific guidelines of their individualized behavior plans.
  • Monitored and documented client progress using data collection systems such as ABC charts, frequency counts, and latency measures.
  • Contacted patients' relatives to coordinate family visits and conferences.
  • Conducted hypodermic injections following hospital procedures.

Laboratory Technician

Laboratoryab
Nicaragua, Nicaragua
01.2016 - 03.2020
  • Processed specimens following established protocols while adhering to strict safety standards.
  • Resolved customer complaints relating to laboratory services in a timely manner.
  • Collected and organized data to perform data analysis and prepare technical reports.
  • Prepared specimens and forms for transport to outside laboratories.
  • Disposed of laboratory materials and samples using well established guidelines and instructions.

Education

Associate of Science - Medical Assisting

Icr, Florida Education
Miami, FL
03-2024

Skills

  • Product Merchandising
  • Check processing
  • Payment Collection
  • Customer Complaint Resolution
  • Positive and professional
  • Specimen Preparation
  • Medical Laboratory Procedures
  • Clinical lab settings
  • Interpersonal and written communication
  • Social Perceptiveness
  • Flexible and Adaptable
  • Team Management
  • Visual supports
  • Natural Environment Training
  • Assistive Technology

Languages

Spanish
Elementary
English
Professional

Timeline

Customer Service Cashier

Cashier Customer Service
05.2022 - 12.2024

RBT

RBTS
04.2020 - 07.2022

Laboratory Technician

Laboratoryab
01.2016 - 03.2020

Associate of Science - Medical Assisting

Icr, Florida Education
Dariana Morales