Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Dariela Villarreal

Eagle Pass

Summary

Dynamic professional with a proven track record at Cinemark, excelling in customer service and team leadership. Skilled in money handling and conflict resolution, I implemented efficient procedures that enhanced operational performance. Recognized for fostering strong relationships and driving team success, I consistently met and exceeded performance goals.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Cinemark
06.2025 - Current
  • Supported team in daily operations and customer service initiatives.
  • Assisted in maintaining inventory accuracy and organization.
  • Facilitated communication between departments to enhance workflow.
  • Implemented standard operating procedures for improved efficiency.
  • Monitored performance metrics to ensure operational goals were met.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Sales Associate

T-Mobile
09.2023 - 01.2024
  • Assisted customers in product selection, enhancing shopping experience and satisfaction.
  • Processed transactions accurately using point-of-sale (POS) systems, ensuring efficient checkout procedures.
  • Maintained organized merchandise displays, contributing to a visually appealing store environment.
  • Collaborated with team members to meet sales targets and improve overall performance.
  • Provided knowledgeable recommendations on products, increasing customer trust and loyalty.

Team Member

Cinemark
04.2021 - 01.2024
  • Provided support during peak hours, enhancing service speed and efficiency.
  • Engaged with customers, addressing inquiries and providing product information.
  • Adapted quickly to new tasks and responsibilities within a fast-paced setting.
  • Maintained cleanliness and organization of work areas to promote operational efficiency.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.

Education

Bachelor of Arts - Criminal Justice

Texas A&M International University
Laredo, TX
05-2027

High School Diploma -

C.C Winn Highschool
Eagle Pass, TX
05-2022

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Conflict resolution

Affiliations

Member of Co-ed Fraternity Alpha Psi Lambda

Languages

Spanish
Elementary

Timeline

Assistant Manager

Cinemark
06.2025 - Current

Sales Associate

T-Mobile
09.2023 - 01.2024

Team Member

Cinemark
04.2021 - 01.2024

Bachelor of Arts - Criminal Justice

Texas A&M International University

High School Diploma -

C.C Winn Highschool

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