Darielle Brisbane

As a Verizon specialist, my responsibilities included providing the best sales experience for both new and existing Verizon customers from beginning to end, showcasing my expertise in products and services to ensure the customer receives the best wireless network Verizon has to offer, using my troubleshooting skills to address issues with customer accounts and devices, and boosting sales by encouraging customer interaction with products and recommending what will enhance their overall experience with Verizon.

As a frontline associate, my responsibilities included using marketing strategies to provide exceptional customer service to the members of Sam's Club and promote the Sam's Club brand, which included providing services, products, and promotions to existing and new members. I assisted members with updating their account information, product purchases and returns, and obtaining services that came with their membership. I identified the needs of both new and existing members and offered appropriate solutions that would improve their shopping experience and strengthen their relationship with the company.

As a Staples printing and marketing associate, my responsibilities included operating print press machinery and managing multiple projects with tight deadlines. I prepared business cards, posters, flyers, laminations, and photo cards for orders placed in the store or online. I assisted customers on the floor with the completion of transactions for finished orders; their requests for help with faxing, printing, copying, and scanning documents on self-serve printers; and shredding, shipping, and accepting their drop-offs at the STAPLES in-store UPS/USPS kiosk.