Darien Dyson
Douglasville
Summary
Dynamic customer service professional with experience at Publix, recognized for enhancing customer loyalty through effective complaint resolution and empathetic communication. Skilled in cash handling and product knowledge, I consistently maintained a welcoming environment, ensuring customer satisfaction and fostering a reliable shopping experience.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Publix
03.2024 - 12.2025
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
X-ray Technician
West Georgia Technical College
Douglasville, GA05-2027
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Cash register operation
- Product knowledge
Timeline
Customer Service Cashier
Publix
03.2024 - 12.2025
X-ray Technician
West Georgia Technical College