Darien Early JR.
Powder Springs,GA
Summary
To apply technical skills, problem-solving abilities, and strong attention to detail in a Data Center Maintenance Technician role, ensuring optimal operation and maintenance of mechanical and engineering systems within a critical client environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Control Room Supervisor
Securitas Security Services-Microsoft USA
04.2024 - Current
- Oversee day-to-day operations within the control room, ensuring that all security systems, protocols, and response procedures are followed.
- Ensure proper monitoring of surveillance systems, alarm systems, access control systems, and other security technologies. Respond to system alerts and escalate issues as necessary.
- Maintain clear and effective communication with Microsoft’s security management team, facilities management, and other relevant stakeholders. Ensure that all parties are informed of security activities and incidents.
- Conduct regular audits of security protocols, systems, and personnel performance to ensure compliance with Microsoft’s security policies and Securitas service standards.
- Managed approximately 50 incoming emails, patrols and journal entries per week from security staff.
- Developed staff competency by providing ongoing training and support in control room operations.
- Established clear lines of communication within the team, fostering a positive work environment that encouraged collaboration and teamwork among colleagues.
Safety Technician / Laborer
Onsite Safety
02.2021 - 04.2024
- Support job site safety and ensure adherence to safety regulations, contributing to safer and more efficient work environment.
- Perform safety inspections, identify hazards, and assist in implementing corrective actions to mitigate risks.
- Assist with setup and maintenance of safety equipment, tools, and signage on job sites to ensure compliance with safety standards.
- Work collaboratively with team members to maintain safe practices, minimizing accidents and injuries.
Mortgage Processor / Loan Processor
Infosys BPM-PennyMac Loan Services
07.2019 - 02.2021
- Managed detailed client data and financial information to ensure accurate loan applications, requiring high attention to detail and adherence to strict deadlines and quality standards.
- Evaluated and corrected errors in application data, similar to identifying and addressing technical issues in equipment or systems.
- Collaborated with loan officers to resolve issues and meet deadlines, reflecting teamwork and communication skills applicable to technical support role.
Emergency Management Intern
Centers for Disease Control and Prevention (CDC)
05.2018 - 08.2018
- Assisted with safety and emergency management plans, which included inspections and identification of potential hazards, aligning with data center site inspections and maintenance protocols.
- Gained knowledge of emergency response systems, parallel to responding to building alarms and issues in critical environments.
- Worked closely with team members to implement safety protocols and identify system faults, ensuring compliance with quality standards.
Passenger Safety Assistant (Seasonal)
Delta Air Lines
05.2016 - 08.2017
- Assisted in ensuring safety protocols and systems were functioning correctly, reflecting proactive problem-solving and attention to safety needed in data center environment.
- Conducted administrative duties, demonstrating proficiency in Microsoft Office and organizational skills.
- Gathered information, prepared reports, and drafted correspondence related to cases.
- Improved workplace safety by conducting regular inspections and identifying potential hazards.
Patient Transport
Memorial Health
08.2016 - 05.2017
- Conducted routine checks and provided on-the-spot corrective actions to maintain secure and safe environment for patients, akin to performing preventative and reactive maintenance in technical environments.
- Demonstrated strong organizational and communication skills while managing client interactions in high-pressure setting.
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout team.
Education
Bachelor of Science - Homeland Security & Emergency Management
Savannah State University
Savannah, GA12-2018
Skills
- Ability to follow established procedures for maintenance and safety protocols
- Basic maintenance, troubleshooting, and system checks
- Familiarity with building management systems (BMS) and HVAC systems
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and organizational skills
- Effective communication skills to liaise with internal departments, clients, and vendors
- Experience in emergency response and quick decision-making in high-pressure environments
- Ability to identify system faults and troubleshoot technical issues
- Able to perform basic calculations, such as percentages, and troubleshoot using measurements and data analysis
Certification
- FEMA Emergency Management Institute:
- Emergency Planning
Continuity of Operations (COOP) Awareness Course
National Response Framework, Introduction
EOC Management and Operations
Introduction to Incident Command System (ICS-100)
ICS for Single Resources and Initial Action Incidents (ICS-200) - OSHA 10-Hour General Industry Certification (for general workplace safety)
- First Aid/CPR Certification (workplace safety and emergency response)
Timeline
Control Room Supervisor
Securitas Security Services-Microsoft USA
04.2024 - Current
Safety Technician / Laborer
Onsite Safety
02.2021 - 04.2024
Mortgage Processor / Loan Processor
Infosys BPM-PennyMac Loan Services
07.2019 - 02.2021
Emergency Management Intern
Centers for Disease Control and Prevention (CDC)
05.2018 - 08.2018
Patient Transport
Memorial Health
08.2016 - 05.2017
Passenger Safety Assistant (Seasonal)
Delta Air Lines
05.2016 - 08.2017
- FEMA Emergency Management Institute:
- Emergency Planning
Continuity of Operations (COOP) Awareness Course
National Response Framework, Introduction
EOC Management and Operations
Introduction to Incident Command System (ICS-100)
ICS for Single Resources and Initial Action Incidents (ICS-200) - OSHA 10-Hour General Industry Certification (for general workplace safety)
- First Aid/CPR Certification (workplace safety and emergency response)
Bachelor of Science - Homeland Security & Emergency Management
Savannah State University
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