Darien Pierce
Hurst,Texas
Summary
Committed job seeker maintaining a Secret Clearance with over 3 years of information technology support and 10 months of construction experience in Automatic Door installation. Providing precise communication while maintaining a calm mind in tough situations. Highly-motivated employee with a desire for a new opportunity to take on new challenges in new environments. Strong work ethic, adaptability, and exceptional interpersonal skills. Committed to striving for excellence in any situation with problem solving experience in last-minute changes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Door Technician
Door Control Services
Coppell, TX
11.2023 - 09.2024
- Installed new doors and frames in accordance with relevant building codes.
- Performed troubleshooting and repair of door hardware, including hinges, locks, closers and other related components.
- Adjusted door systems to meet customer specifications such as closing force, speed control and latching speed.
- Provided technical support to customers regarding installation, inspection, maintenance and repair of their doors.
- Kept work area clean at all times while adhering to company policy regarding waste disposal.
- Took accurate measurements and estimated materials and time for each job.
- Analyzed schematic diagrams to determine installation methods of automated door openers.
- Completed daily work logs to document completion times and hours spent at each location.
- Troubleshot systems to find root causes of problems and determine repair needs.
- Ran wiring, adjusted door and calibrated to set up.
Information Technology Specialist
Army
, Texas
06.2020 - 11.2023
- Created new accounts, reset passwords and configured access to servers and file management software for users
- Troubleshot hardware issues and worked with service providers to facilitate repairs for end users
- Maintained records, logs and lifecycle documentation of work requests
- Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements
- Coordinated and installed software to begin usage on new user computers
- Mentored other technologists and support professionals to provide professional development and skill enhancement
- Developed online documentation for common processes for both support staff and end-users.
- Provided technical support to users with hardware and software issues.
- Installed, configured, and maintained computer systems, networks, printers, and other related equipment.
- Performed system upgrades to ensure optimal performance.
Education
High School Diploma -
Birdville High School
North Richland Hills, TX05.2020
Skills
- Network Administration
- Document Management
- Hardware Updates
- Device Configuration
- Software Updates
- Permissions Management
- End-User Support
- Leadership and Teamwork
- Automatic Door Systems
- Mechanical Aptitude
- Access Control Systems
- Electrical Wiring
- Multitasking
- Power Tool Operation
Certification
- Certified in Basic Information Technology Fundamentals
- Certified in Satellite Communications
- Forklift Certified
- OSHA 10 Certified
Timeline
Door Technician
Door Control Services
11.2023 - 09.2024
Information Technology Specialist
Army
06.2020 - 11.2023
High School Diploma -
Birdville High School
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