Highly motivated Dental Office professional known for high productivity and ability to complete tasks swiftly. Skilled in patient scheduling, records management, insurance processing, and ensuring smooth flow of operatAvailable to perform clinical and chair-side assistance, thanks to direct training from previous dentists and dental team. team. Excels in communication, problem-solving, and teamwork, contributing to positive patient experiences and streamlined front office functions.
Work History
Treatment/Scheduling Coordinator
Midwest Oral Surgery and Dental Implants
Omaha, NE
11.2024 - 2025
Managed phone calls from current and prospective clients concerning inquiries about treatments or procedures provided by practice.
Developed and upheld patient records, integrating insurance information, medical histories, and x-ray results.
Educated patients on dental care topics, emphasizing preventive maintenance and addressing oral health issues.
Validated patient insurance eligibility before conducting treatments or procedures.
Managed communication between patients and surgical teams for seamless operations.
Front Office Administrator / Dental Assistant
Twin Rivers Dental
Valley, NE
08.2023 - 2024
Assisted in endodontic, surgical, and implant procedures, while maintaining safety standards.
Streamlined patient care processes and referrals to enhance continuity of treatment.
Coordinated insurance claims, payment plans, and office policy implementation.
Coordinated patient intake processes, ensuring accurate documentation and compliance.
Lead Business Associate / Treatment Coordinator
Summit Dental Health
Omaha, NE
06.2023 - 2023
Coordinated scheduling and follow-ups, enhancing patient retention, and minimizing no-shows.
Provided support in patient intake and data entry processes.
Directed treatment planning while negotiating financial arrangements with patients.
Treatment Coordinator
Today's Dental
Omaha, NE
03.2023 - 2023
Coordinated daily scheduling, patient records, and management of medical histories.
Provided patient satisfaction through calm and professional service delivery.
Educated patients on treatment options and post-care instructions.
Dental Assistant
Oceans Dental
Lincoln, NE
02.2022 - 2023
Embraced educational experiences and developed chair-side assistance skills with encouraging guidance from the team and dentists.
Assisted dentists during procedures, and ensured patient comfort and safety.
Coordinated orderly treatment spaces, and adhered to record compliance.
English Language Instructor (Seasonal)
EnglishTochka.ru
Bishkek, Kyrgyzstan
10.2021 - 2021
Coached 17 students in English grammar and conversation within a diverse classroom setting.
Conducted one-on-one support calls to improve students' language skills.
Evaluated academic progress and modified lesson plans to suit diverse student needs.
Education
High School Diploma -
Lincoln Southwest
Lincoln, NE
05-2020
Skills
Office management and calendar coordination
Patient intake and communication
Digital records management
Billing systems expertise
Bilingual communication skills
Conflict resolution strategies
Patient retention techniques
Dental software proficiency in: OpenDental and Eaglesoft
Referral Coordinator/Office Manager's Assistant at Central Florida Institute Of Oral Surgery & Dental ImplantsReferral Coordinator/Office Manager's Assistant at Central Florida Institute Of Oral Surgery & Dental Implants
Insurance Verification Specialist at Florida Dental Implants and Oral SurgeryInsurance Verification Specialist at Florida Dental Implants and Oral Surgery