Summary

Overview

Work History

Education

Skills

Accomplishments

Timeline

Lindsey Sanden

Placerville,CA

Summary

Detail-oriented administrative professional with 9+ years of experience in office coordination, scheduling and records management. Seeking to transition into a Human Resources role where strong organizational and communication skills can support and benefit Roebbelen Contracting, Inc. in their operations.

Overview

years of professional experience

Work History

Scheduling/Treatment Coordinator/Dental Assistant

El Dorado Hills Cosmetic & Implant Dentistry

El Dorado Hills, CA

07.2020 - Current

Coordinated patient treatment plans, ensuring seamless communication between dental teams and patients.
Managed scheduling of appointments, optimizing workflow and enhancing patient experience.
Developed and maintained relationships with patients, addressing inquiries and concerns effectively.
Assisted in financial discussions, presenting treatment options and payment plans clearly to patients.
Trained new staff on office procedures and systems, fostering a collaborative team environment.
Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
Collaborated with insurance companies to secure coverage for necessary treatments, reducing financial burden on patients.
Facilitated timely radiographic imaging to support effective patient diagnosis. Enhanced procedural efficiency through proactive instrument management and suctioning. Contributed to positive patient experiences by prioritizing comfort during treatments.

Receptionist Administrator

Frontier Dental Laboratories

06.2017 - 07.2020

Invoice for scheduled cases, prepare shipping labels for deliveries, managed pricing for deliveries such as Fed Ex and UPS.
Commuted to offices in the bay area for delivery for their fabrication of crowns, veneers, implant cases etc.
Assisted with scheduling of daily units and coordinate with the shipping department in a timely manner.
Created and managed daily, weekly and monthly operational reports that showed activity for use in all departments.
Reschedule cases using corrected coding and shipping dates.
Maintain accounts receivable for 500+ doctor offices.
Prepare monthly billing reports to ensure all customer “cases” were balanced according to their payment.
Update and maintained customer database.
Provide excellent customer service in billing, scheduling, phone calls and shipping.
Responsible for managing communications regards past due collections and coordinating payment arrangements.
Assist with on-boarding of new doctors which include an introductions into the lab, pricing and general understanding of how their patients case would be processed once received.
Audit billing invoices daily.
Coding of invoices from dental supply companies.
Data entry
Prepare expense reports.
Reconcile doctor accounts, credit cards and dental supply company statements.

Assistant

Zimbali Salon and Spa

11.2014 - 05.2017

Cut and styled hair for clients of all ages under the supervision of the senior stylist.
Washed hair and prepared clients for their haircuts and color treatments.
Enacted best salon practices like cleaning, upkeep, and station management.
Offered expertise and product guidance to clients for follow up hair care and style maintenance.

Cashier

Green Acres Folsom

02.2013 - 08.2013

Providing excellent customer service
In charge of answering the phones
Practiced valuable multi-tasking skills through teamwork in a fast pace environment

Education

High School Diploma - undefined

Ponderosa High School

Shingle Springs, CA

05.2013

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Central Serra Cosmetology Program

Placerville, CA

08.2014

Radiation Safety Course

Roseville Dental Academy

Roseville

10.2020

Infection Course Control

California Dental Educators

Rocklin

04.2026