Darilyn Iannotti
Pawtucket,RI
Summary
Possessing collaborative and organized approach with positive, upbeat tone. Comprehensive understanding of pharmacy regulations and inventory management, coupled with proficiency in staff training and customer service. Committed to optimizing pharmacy operations to enhance patient care and operational efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Pharmacy Operations Manager
Walgreens
07.2022 - Current
- Collaborated with store manager to maintain daily operations.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Managed budget and resources effectively to maximize profitability while maintaining a high-quality service for patients.
- Enhanced employee engagement and performance through regular feedback sessions, performance reviews, and professional development opportunities.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Pharmacy Technician
Walgreens
10.2014 - 07.2022
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Counted and labeled prescriptions with correct item and quantity.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Shift Supervisor
Rite Aid
06.2008 - 10.2014
- Completed store opening and closing procedures and balanced tills.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
Certification
Pharmacy technician 2
National certificate
Cpr
Vaccination
Timeline
Pharmacy Operations Manager
Walgreens
07.2022 - Current
Pharmacy Technician
Walgreens
10.2014 - 07.2022
Shift Supervisor
Rite Aid
06.2008 - 10.2014
Pharmacy technician 2
National certificate
Cpr
Vaccination