Financial Services Professional
Open To Work
DARIN CICCAGLIONE
NewRez
Aldan,Pennsylvania
11
Years of experience
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Work History
Operations Specialist: Direct To Consumer (Government)
3 Years 4 Months- Perform various tasks that involve refinance and purchase of FHA or VA-backed mortgages, including assigning FHA case numbers/VA LIN numbers.
- Assumed miscellaneous responsibilities within department.
- Request and/or processing of COE (certificate of eligibility) for VA cash out or IRRRLs.
- Processing or requesting payoffs and verification of mortgages, when needed.
- Evaluated homeowners insurance and appraisals to ensure adequate coverage for Total Estimated Cost New.
- Request and/or processing COE (certificate of eligibility) for VA cash out or IRRRLs.
- Collaborated with outside lenders to facilitate FHA case transfers and appraisal transfers.
- Completed additional tasks within the department.
- Take overflow calls to help customers reach their processors. Provide status of their loans, if applicable.
Government Insurer Specialist
2 Years 4 Months- Insuring government loans (FHA/VA) per FHA/VA Guidelines. Managing a daily pipeline of the Government loans.
- Other Contributions:
- Insuring of FHA Loans (via FHA Connection) & VA Loans (via WEBLGY) through research of various documents including 1003, DU, Note, Closing Disclosure, & more.
- Researched and resolved loan deficiencies (exceptions) prior to and post insuring, collaborating with Underwriting, Post Closing, Accounting, Processing, and Corresponding Lenders to ensure timely resolution.
- Issuing of MIC (Mortgage Insurance Certificate) (FHA) & LGC (Loan Guaranty Certificate) (VA).
- Processed Upfront Mortgage Insurance Premium (UFMIP) for FHA loans and Funding Fee for VA loans to facilitate loan closure.
- Requested and reviewed appraisals (often FEMA related) to confirm property eligibility for insurance.
- Perform other department tasks as needed.
Complex Foreclosure Liaison (Charge Offs)
2 Years- Prepared charge off package for investor review and developed streamlined charge off process, including daily, weekly, and monthly reports.
- Prepared charge off package for investor review. Assisted in developing a more streamlined charge off process which had not existed. Assisted in developing a task-oriented process, developing charge off reports (daily, weekly, & monthly).
- Prepared bid analysis, payoffs, BK Pacer check, Soldier & Sailors check, credit check for charge off analysis.
- Maintained a positive relationship with both the investors and attorneys by providing information on the charge off.
- Maintained positive relationships with investors and attorneys by delivering timely information on charge off status.
- Monitored the charge off process through daily, weekly, and monthly reports.
- Monitored charge off process through comprehensive reporting, ensuring accurate tracking and adherence to timelines.
- Other Contributions:
Compensatory Fees Analyst
1 Year 4 Months- Review of mortgage insurance company explanation of benefits (post foreclosure) for curtailed fee amounts (including interest, taxes, insurance, and other fees.)
- Review of curtailed amounts via various methods of research including file review, docket, communications with attorney, M.I. companies, and various in-house departments.
- Recovery of fees based on findings and/or Fannie/Freddie/M.I. Company regulations.
Education
B.A. - English
Completed this four-year Bachelor of Arts program in English.
Skills
FHA/VA Experience
Thorough Research
Microsoft Office 365
Analytical & Problem Solver
Creative Problem Solving
Client Services
Results-Driven
Maintaining Relationships
Adaptability
Case management
Problem-solving
Time management
ADDITIONAL EXPERIENCE
Excellent skills in Microsoft Office 365; Client Systems: WEBLGY (VA), FHA Connection, Loan Care, Insight, LPS Desktop (Black Knight), Epic, H20, and Real Servicing.
Timeline
Operations Specialist: Direct To Consumer (Government)
NewRez
03.2023 - CurrentRead More
Government Insurer Specialist
NewRez
01.2020 - 05.2022Read More
Complex Foreclosure Liaison (Charge Offs)
PHH Mortgage
05.2017 - 05.2019Read More
Compensatory Fees Analyst
Ocwen Financial Corporation
01.2016 - 05.2017Read More
Holy Family University
B.A. from English
Read More