Darin Mitchell
ORLANDO,FL
Summary
Accomplished Sales Manager with expertise in training teams and implementing effective sales strategies that drive performance and achieve organizational goals. Extensive experience in transportation and security sectors, contributing to operational efficiency through hands-on roles in driving, warehousing, and security services.
Overview
14
14
years of professional experience
Work History
Sales Manager, Commercial Manager
AutoZone
Orlando, FL
04.2022 - 07.2026
- Developed and implemented sales strategies to achieve revenue targets.
- Trained and mentored team members on product knowledge and customer service techniques.
- Oversaw daily operations, ensuring adherence to company policies and procedures.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Analyzed sales data to identify trends and improve inventory management processes.
- Fostered strong customer relationships to enhance loyalty and repeat business.
Uber Driver
Uber
Orlando, FL
02.2022 - 04.2022
- Delivered exceptional customer service by ensuring a safe and comfortable ride experience.
- Navigated efficiently using GPS technology to optimize routes and reduce wait times.
- Adapted quickly to changing traffic patterns and passenger needs, enhancing overall satisfaction.
- Maintained vehicle cleanliness and functionality through regular inspections and timely maintenance.
Uber Driver
Uber
Atlanta, GA
06.2021 - 02.2022
- Maintained high customer satisfaction ratings through effective communication and service quality.
- Ensured timely and safe transportation for passengers across diverse routes.
- Navigated using GPS technology to optimize travel routes and reduce wait times.
- Managed vehicle maintenance and cleanliness to uphold safety standards and regulations.
Auto Technician
Jiffy Lube Oil Change Center
Atlanta, GA
10.2020 - 06.2021
- Conducted comprehensive vehicle inspections to identify maintenance needs and ensure optimal performance.
- Performed oil changes, fluid checks, and tire rotations efficiently to meet customer service standards.
- Diagnosed mechanical issues using advanced diagnostic tools and recommended appropriate repair solutions.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Contributed to team success by assisting with complex repairs and sharing knowledge with junior technicians.
Commercial Roofer
Rick's Commercial Roofing
Snellville, GA
06.2018 - 10.2020
- Conducted inspections to ensure compliance with safety regulations and quality standards.
- Worked with metal, shingle and rubber roofing systems.
- Optimized workflow by organizing tools and equipment efficiently at job sites.
- Adhered to all safety practices for personal and team protection.
- Removed and disposed of old roofing materials.
- Performed thorough inspections to identify potential issues, ensuring long-lasting roof installations.
- Repaired leaks
- Applied roof coatings to protect roof and extend lifespan.
- Cleaned up work areas upon completion of projects.
Uber Driver
Uber
Atlanta, GA
05.2017 - 03.2018
- Implemented strategies to enhance rider experience, leading to positive feedback and repeat usage.
- Analyzed ride data to identify trends, improving operational efficiency over time.
- Delivered passengers to destinations safely and on time.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Followed applicable traffic regulations and traffic laws.
- Developed deep knowledge of local routes and area destinations.
- Planned routes based on knowledge of local areas, GPS information, and customer preferences.
- Adhered to tight schedule and met departure and arrival deadlines.
Parts Sales Manager, Commercial Manager
AutoZone
Atlanta, GA
06.2012 - 05.2017
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Implemented systems and procedures to increase sales.
- Managed accounts to retain existing relationships and grow share of business.
- Managed and analyzed budgets, P&L, balance sheets and sales reports.
- Implemented promotional strategies that increased customer engagement and boosted sales performance.
Skills
- Direct sales
- Strategic planning
- Performance management
- Relationship building
- Staff management
- Resolution-oriented
- Motivational skills
- Customer engagement
Timeline
Sales Manager, Commercial Manager
AutoZone
04.2022 - 07.2026
Uber Driver
Uber
02.2022 - 04.2022
Uber Driver
Uber
06.2021 - 02.2022
Auto Technician
Jiffy Lube Oil Change Center
10.2020 - 06.2021
Commercial Roofer
Rick's Commercial Roofing
06.2018 - 10.2020
Uber Driver
Uber
05.2017 - 03.2018
Parts Sales Manager, Commercial Manager
AutoZone
06.2012 - 05.2017
Parts Expert and AC Pro certified
Tested on knowledge of automotive parts and how they function within a vehicle. Also course taken on how to diagnose low refrigerant in ac systems and Ac Pro product advantages and usage.