Summary
Overview
Work History
Education
Skills
References
Timeline
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Dario Alvarez

New York City,NY

Summary

Seasoned Box Office Associate with background in theater and event management. Known for effective communication skills, customer service acumen, and solid understanding of ticket sales procedures. Contributed to revenue growth through upselling techniques and ensured smooth operations during peak periods. Skilled in using box office software applications with ability to thrive in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Master Class Liaison

Baldwin Wallace University: Conservatory of Music
Berea, OH
01.2022 - 05.2024
  • Scheduled and coordinated accommodations, travel arrangements, and payment processes for masterclass lecturers and industry experts.
  • Managed financial transactions, including payments and reimbursements, for all masterclass-related expenditures.
  • Organized and communicated scheduling and location details of masterclasses for over 80 music theatre majors and faculty.

Treasurer for BW Beatles (Beatles Cover Band)

Baldwin Wallace University: Conservatory of Music
Berea, OH
08.2021 - 05.2024
  • Analyzed financial data to identify potential areas of improvement.
  • Assisted with the preparation of annual budget reports and forecasts.
  • Monitored and maintained financial records, including budgets, investments, and expenditures.

Box Office Associate

Play House Square
Cleveland, OH
10.2023 - 05.2024
  • Managed the box office phone line and responded to incoming calls promptly.
  • Provided support for online purchases through website or mobile applications.
  • Managed the reconciliation of ticket transactions at the end of each day's business.
  • Participated in weekly team meetings to discuss any challenges encountered during the week's operations.

Education

Bachelor of Music - Music Theatre

Baldwin Wallace University
Berea OH
05-2024

Skills

  • Ticket sales management
  • Customer service
  • Financial reconciliation
  • Point of sale operation
  • Online transaction support
  • Scheduling coordination
  • Budget preparation
  • Multi-system navigation

References

References available upon request.

Timeline

Box Office Associate

Play House Square
10.2023 - 05.2024

Master Class Liaison

Baldwin Wallace University: Conservatory of Music
01.2022 - 05.2024

Treasurer for BW Beatles (Beatles Cover Band)

Baldwin Wallace University: Conservatory of Music
08.2021 - 05.2024

Bachelor of Music - Music Theatre

Baldwin Wallace University

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