Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Supervisor
Food Lion
Charlotte, Charlotte
02.2025 - 06.2025
Supervised daily operations and ensured compliance with company policies.
Trained new employees on store procedures and customer service standards.
Assisted customers with inquiries and resolved issues promptly and effectively.
Monitored cash register operations and maintained accurate transaction records.
Implemented safety protocols to maintain a secure shopping environment for customers.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Complied with company policies, objectives and communication goals.
Sandwich Artist
SUBWAY®Restaurants
Charlotte, North Carolina
08.2023 - 02.2025
Prepared sandwiches to customer specifications with fresh ingredients and attention to detail.
Maintained cleanliness of workstations and adhered to food safety regulations.
Handled cash transactions accurately and provided change to customers promptly.
Completed opening, closing, and shift change tasks by following company guidelines.
Maintained cleanliness of work area throughout shift.
Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
Communicated effectively with co-workers regarding customer needs and concerns.
Organized inventory for efficient restocking of products.
Sales Associate
Rainbow Shops
Charlotte, North Carolina
03.2022 - 08.2023
Processed transactions accurately at the point of sale.
Collaborated with team members to achieve sales goals.
Maintained store presentation and organized merchandise displays.
Assisted customers with product selection and inquiries.
Handled inventory management tasks, including restocking shelves.
Delivered exceptional customer service to enhance shopping experience.
Implemented visual merchandising strategies to attract customers' attention.
Helped customers find specific products, answered questions, and offered product advice.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Sales Associate
Simply 10
Charlotte, North Carolina
01.2020 - 02.2022
Maintained store presentation and organized merchandise displays.
Delivered exceptional customer service to enhance shopping experience.
Helped customers find specific products, answered questions, and offered product advice.
Greeted customers and provided exceptional customer service.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Answered incoming telephone calls to provide store, products and services information.
Provided accurate information about products, prices and services.
Processed transactions using a point-of-sale system.
Used technology resources to assist customers in locating and selecting items.
Developed promotional strategies to increase sales volume.
Processed returns, exchanges, and refunds in accordance with company policies.