Darius Appiah
Fredericksburg,United States
Summary
Organized and dedicated Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Warehouse Technician
Value City Funiture
03.2023 - Current
- Organized warehouse storage areas to facilitate efficient receiving and shipping of products.
- Recorded and reported shortages and damages and inspected product condition to verify accuracy of received inventory.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Used hand tools and production equipment to perform furniture assembly work and mastered blueprint reading to verify correct completion.
Administrative Assistant
Royal Tech
04.2022 - 03.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Performed research to collect and record industry data.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
Warehouse Associate
Coca Cola Bottling Co Consolidated
10.2021 - 04.2022
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Checked inventory and selected products from specific locations based upon availability.
- Transported products with electric pallet jack to prepare for shipping.
Home Furnishing Consultant
Ashley Furniture Homestore
03.2021 - 09.2021
- Researched furniture materials and suggested pieces to clients based on budget and want.
- Communicated with clients to find and design layout best suited for client needs and location.
- Followed up with clients after installation and delivery to gauge customer satisfaction.
- Updated customers on scheduled deliveries of furniture to homes.
Customer Service Associate
The Home Depot Inc
08.2020 - 11.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
Education
Boot Camp Certificate - UX Design
George Washington University
Washington, DC11.2023
Skills
- UX Research
- Customer Service
- Customer Experience
- Sales Goals
- Teamwork and Collaboration
Timeline
Warehouse Technician
Value City Funiture
03.2023 - Current
Administrative Assistant
Royal Tech
04.2022 - 03.2023
Warehouse Associate
Coca Cola Bottling Co Consolidated
10.2021 - 04.2022
Home Furnishing Consultant
Ashley Furniture Homestore
03.2021 - 09.2021
Customer Service Associate
The Home Depot Inc
08.2020 - 11.2020
Boot Camp Certificate - UX Design
George Washington University