Darius Coleman
Katy,TX
Summary
Seeking a challenging position that will enable success in a new career. The skills and experiences previously attained . Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Arise
11.2020 - Current
- Customer service for Comcast retention department
- Managed over 50 calls a day
Delivery Driver
Amazon Logistics Center
06.2018 - Current
- Delivering a wide variety of items
- Follow delivery driving routes and time schedules
- Loading, unloading, preparing, inspecting and operating Amazon delivery vehicles
- Delivered over 2000 packages a week
- Step Van driver certified
Warehouse operator
Reynolds Electric
12.2017 - 12.2018
- Order selection In a accurate and timely manner
- Cherry picker operator
- Supervised overnight staff
- pulled 60 orders pre shift
Driver/ Customer Care Associate
Comcast Distribution Center
07.2011 - 10.2017
- Deliveries, preparation and, distribution of customer equipment
- Conducted initial inspections, organized equipment, issued equipment, processed to field personnel and, Third Party Contractor vendors
- Also conducted weekly inventory reconciliation
- Excel
- Oracle
- Microsoft Word
- managed 250 technicians equipment
Decorator
Freeman Decorating
08.2002 - 06.2011
- Build, decorate and design custom exhibits and events
- Installed and dismantled booths, installed exhibit carpet and furnishings .Performs exceptional customer service to internal and external customers.
Education
Audio Engineer c - Performing Art
Houston Community College
Houston, TXCdl Permit -
Driving 160 Academy
03.2022
High School Diploma -
Cypress Falls High School
Houston, TX06.2001
Skills
- Shipping Receiving
- Picker Packer
- Order Puller
- Warehouse Associate
- Delivery Driver Experience
- Forklift Certified
- DOT Medical Card
- Additional Information
- Fork lift certified
- Stand, Sit Down, Order Picker
Certification
Adjuster All Lines
Texas Department of Insurance
NPN: 20463747
License Number : 2897456
CDL Permit
Timeline
Customer Service Representative
Arise
11.2020 - Current
Delivery Driver
Amazon Logistics Center
06.2018 - Current
Warehouse operator
Reynolds Electric
12.2017 - 12.2018
Driver/ Customer Care Associate
Comcast Distribution Center
07.2011 - 10.2017
Decorator
Freeman Decorating
08.2002 - 06.2011
Audio Engineer c - Performing Art
Houston Community College
Cdl Permit -
Driving 160 Academy
High School Diploma -
Cypress Falls High School
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