Darius Fisher
Nashville,TN
Summary
To become a positive asset to your team of professional employee's. To use my gifts and talents to serve our customers above and beyond company expectations.
Overview
2
2
years of professional experience
Work History
Sales Representative
One Touch Direct
Nashville , TN
01.2024 - Current
- Provide assistance to customers regarding their cell phone plans, billing inquiries, account issues, and technical support, ensuring a high level of satisfaction.
- Assist customers with placing new orders, activating devices, and processing returns or exchanges in accordance with company policies.
- Promote and upsell additional products or services, such as accessory bundles or premium plans, based on customer needs and preferences.
- Work collaboratively with team members and other departments to address customer needs, share knowledge, and contribute to overall team performance.
Pest Control Technician
Aptive Environmental
Nashville, TN
03.2023 - 12.2023
- Conduct thorough inspections of residential and commercial properties to identify pest infestations, assess the severity, and determine appropriate treatment plans.
- Use various pest control methods, including chemical treatments, traps, and baits, to eliminate pests while following safety protocols and environmental regulations.
- Provide customers with detailed information on pest prevention, treatment options, and maintenance strategies to help prevent future infestations.
- Educate customers on factors contributing to pest problems, such as sanitation or structural issues, and offer advice on preventive measures.
Dispater
HomeDeliveryLink
Nashville, TN
11.2022 - 03.2023
- Schedule and route drivers or field personnel, ensuring timely and efficient service delivery based on priority and geographic location.
- Track and manage the real-time status of shipments, vehicles, or service requests to optimize performance and resolve any issues promptly.
- Maintain accurate logs of all communications, schedules, and incidents to ensure proper documentation and compliance with regulations.
- Address customer inquiries and complaints professionally, ensuring high levels of satisfaction and resolving any issues that arise.
Education
Some College (No Degree) - History
Fisk University
Nashville, TN05-2012
Skills
- Relationship Building
- Strategic Planning
- CRM proficiency
- Product management and pricing
- Product and service knowledge
- Customer Relationship Building
Timeline
Sales Representative
One Touch Direct
01.2024 - Current
Pest Control Technician
Aptive Environmental
03.2023 - 12.2023
Dispater
HomeDeliveryLink
11.2022 - 03.2023
Some College (No Degree) - History
Fisk University