Darius Gordon
Venice,FL
Summary
Detail-oriented professional with strong training and mentoring skills in property management. Experienced in lead generation and compliance with fair housing regulations, consistently achieving high tenant retention rates and satisfaction.
Overview
2
2
years of professional experience
Work History
Leasing Consultant
Valiant Residential
01.2026 - Current
- Assisted prospective tenants with inquiries and property tours, fostering positive first impressions.
- Managed lease documentation and facilitated the application process to ensure compliance and accuracy.
- Coordinated move-in and move-out procedures, enhancing tenant satisfaction through effective communication.
- Maintained knowledge of rental market trends to provide informed recommendations to potential tenants.
- Follow up on late rent to ensure a low delinquency is maintained.
- Keep track and follow up renewals to maintain resident retention.
- Assisted in budget preparation for leasing activities, aligning with property management financial goals.
- Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
Licensed Real Estate Sales Associate
Dalton Wade
04.2025 - Current
- Facilitated client transactions through effective communication and negotiation skills.
- Guided clients through property listings, showcasing features and benefits effectively.
- Utilized CRM software to manage client relationships and track leads efficiently.
- Collaborated with mortgage brokers to streamline financing options for clients.
- Assisted in open house events, providing valuable insights to prospective buyers.
- Organized and hosted successful open houses, attracting potential buyers and generating interest in available properties.
- Maintained strict adherence to ethical guidelines and industry regulations, ensuring the highest level of professionalism in all aspects of business operations.
Customer Service Team Leader
Publix Super Markets Inc
01.2024 - 01.2026
- Led team of customer service associates to enhance service delivery and improve customer satisfaction.
- Developed training programs to boost team performance and ensure consistent service standards.
- Monitored key performance indicators to assess team effectiveness and identify areas for improvement.
- Resolved customer concerns quickly and effectively using company guidelines
- Mentored new hires, providing guidance to ensure their successful integration into the team.
- Maintain proper time-recording for payroll and ensure associates inputs (time-off and edits) are correct weekly
Education
Bachelor of Arts - Psychology
University of South Florida
Tampa, FL06.2023
High School Diploma -
George Jenkins High School
Lakeland06.2020
Skills
- Customer service
- Fair housing regulations
- Building rapport
- CRM software (Yardi)
- Training and mentoring
- Lead generation
- Time management
- Staff management
Affiliations
- Member of National Association of Realtors
Timeline
Leasing Consultant
Valiant Residential
01.2026 - Current
Licensed Real Estate Sales Associate
Dalton Wade
04.2025 - Current
Customer Service Team Leader
Publix Super Markets Inc
01.2024 - 01.2026
Bachelor of Arts - Psychology
University of South Florida
High School Diploma -
George Jenkins High School
Licensure
- Licensed Real Estate Professional