Results-driven professional with a solid background in customer service and education. Expertise in team development, problem-solving, and fostering positive relationships, committed to enhancing educational initiatives and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Regions Bank
08.2024 - Current
Assisted customers with account inquiries and transaction processing, ensuring timely resolutions.
Utilized banking software to manage customer accounts and track service requests efficiently.
Guided clients through product offerings, enhancing their understanding of services available.
Resolved customer complaints by identifying issues and providing effective solutions promptly.
Forklift Operator
Dollar General Distribution Center
02.2021 - 06.2024
Operated forklifts to move and organize inventory within distribution center.
Conducted regular safety checks on equipment to ensure compliance with safety protocols.
Assisted in loading and unloading trucks, ensuring efficient flow of goods.
Maintained accurate inventory records using warehouse management systems.
Teacher's Assistant
La Petite Academy Inc.
05.2022 - 10.2023
Assisted lead teacher in developing lesson plans and instructional materials.
Supported classroom management by implementing behavior strategies and fostering a positive learning environment.
Facilitated small group activities to enhance individual student engagement and understanding of core concepts.
Monitored student progress, providing feedback to improve academic performance and personal development.
Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.