Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darius Jackson

Bessemer

Summary

Results-driven professional with a solid background in customer service and education. Expertise in team development, problem-solving, and fostering positive relationships, committed to enhancing educational initiatives and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Regions Bank
08.2024 - Current
  • Assisted customers with account inquiries and transaction processing, ensuring timely resolutions.
  • Utilized banking software to manage customer accounts and track service requests efficiently.
  • Guided clients through product offerings, enhancing their understanding of services available.
  • Resolved customer complaints by identifying issues and providing effective solutions promptly.

Forklift Operator

Dollar General Distribution Center
02.2021 - 06.2024
  • Operated forklifts to move and organize inventory within distribution center.
  • Conducted regular safety checks on equipment to ensure compliance with safety protocols.
  • Assisted in loading and unloading trucks, ensuring efficient flow of goods.
  • Maintained accurate inventory records using warehouse management systems.

Teacher's Assistant

La Petite Academy Inc.
05.2022 - 10.2023
  • Assisted lead teacher in developing lesson plans and instructional materials.
  • Supported classroom management by implementing behavior strategies and fostering a positive learning environment.
  • Facilitated small group activities to enhance individual student engagement and understanding of core concepts.
  • Monitored student progress, providing feedback to improve academic performance and personal development.
  • Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.

Education

High School Diploma -

McAdory High School
McCalla, AL

Associate in Engineering Technology -

Jacksonville State University
Jacksonville, AL

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Team development
  • Sportsmanship
  • Team Building
  • Leadership
  • Parent and Community Relations

Timeline

Customer Service Representative

Regions Bank
08.2024 - Current

Teacher's Assistant

La Petite Academy Inc.
05.2022 - 10.2023

Forklift Operator

Dollar General Distribution Center
02.2021 - 06.2024

High School Diploma -

McAdory High School

Associate in Engineering Technology -

Jacksonville State University
Darius Jackson