Manager
Darius Keys
Red Lobster
LEXINGTON,Kentucky
8
Years of experience
1
Certification
Exceptional kitchen leader with over 8 years of experience in preparing and serving diverse foods. Regularly motivating employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls, as well as being service-oriented with good multitasking, safety management and decision-making skills.
Work History
2 Years 1 Month
09.2024 - Current
2 Years 1 Month
Manager
Panera Bread | Nicholasville, KY
09.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained professional, organized, and safe environment for employees and patrons.
1 Year 3 Months
05.2023 - 08.2024
1 Year 3 Months
Certified Restaurant Supervisor
Red Lobster | Lexington, KY
05.2023 - 08.2024
- Enhanced guest satisfaction by consistently delivering exceptional service and effectively addressing customer concerns.
- Streamlined restaurant operations by implementing efficient systems for managing staff schedules, inventory control, and budgeting.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Directed both FOH and BOH employees through daily tasks and monitored performance throughout day. As well as facilitated collaboration between FOH and BOH teams, resulting in smooth daily operations.
- Reduced employee turnover rate by creating an engaging workplace culture with open communication channels and opportunities for growth.
3 Years 9 Months
11.2020 - 08.2024
3 Years 9 Months
Team Lead Trainer
Panera Bread | Nicholasville, KY
11.2020 - 08.2024
- Collaborated with management to identify skill gaps and create targeted training initiatives.
- Evaluated individual employee progress and provided constructive feedback for improvement.
- Provided ongoing coaching to team members, fostering a culture of continuous improvement and growth.
- Developed comprehensive training programs for new hires, resulting in improved productivity and job satisfaction.
5 Years 6 Months
04.2021 - Current
5 Years 6 Months
Certified Grill Master
Red Lobster | Lexington, KY
04.2021 - Current
- Maintained a clean and sanitary work environment, ensuring compliance with health regulations.
- Improved ticket times by implementing efficient grilling processes during peak hours.
- Demonstrated versatility by stepping into other kitchen roles as needed, ensuring smooth restaurant operations.
- Reduced cross-contamination risks by diligently adhering to allergen-safe cooking practices.
Education
High School Diploma
Tates Creek High School | 05.2017
Skills
Employee Scheduling
Effective Leadership
Labor Cost Control
Allergy Awareness
Guest Relations
Staff training
Employee Motivation
Health and Safety Standards
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Certification
Serv-Safe Certified
Work Preference
Work Type
Part TimeFull Time
Important To Me
Company CultureWork-life balanceFlexible work hours
Timeline
Manager
Panera Bread
09.2024 - CurrentRead more
Certified Restaurant Supervisor
Red Lobster
05.2023 - 08.2024Read more
Certified Grill Master
Red Lobster
04.2021 - CurrentRead more
Team Lead Trainer
Panera Bread
11.2020 - 08.2024Read more
Tates Creek High School - High School Diploma,
Read more