Darius Marta
Davie
Summary
Dynamic Account Manager with a proven track record in B2B business development at Rite Way Transport Group, showcasing expertise in CRM proficiency and exceptional relationship management. Achieved significant brand visibility and client retention through innovative marketing strategies and outstanding customer service. Excelled in leadership roles, including as a Martial Arts Instructor, enhancing team cohesion and client engagement without relying on numerical achievements.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Account Manager - B2B Business Development
Rite Way Transport Group
12.2023 - Current
- Implemented creative marketing strategies that led to increased brand visibility and awareness among target customers.
- Secured new business opportunities through networking and relationship-building activities.
- Developed an in-depth understanding of industry trends, enabling better anticipation of client needs and staying ahead of competitors.
- Nurtured long-term relationships with key clients, resulting in increased repeat business and referrals.
Account Manager, Inside Sales
ShipMonk
06.2022 - 12.2023
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention tailored to their unique needs.
- Cultivated long-lasting partnerships with clients by consistently exceeding expectations and delivering exceptional service.
- Developed strong relationships with key clients, resulting in increased account retention and growth.
- Expanded client base through targeted prospecting and effective lead generation efforts.
Martial Arts Instructor & Studio Manager
Traditional Tae Kwon Do Center of Davie
01.2017 - 06.2022
- Provided feedback and corrections to improve students' skills and techniques.
- Instructed on proper breathing techniques, stances, and forms.
- Served as a mentor for aspiring martial artists seeking guidance on personal growth within the practice of their chosen disciplines.
- Fostered a positive learning environment by promoting respect, self-discipline, and teamwork among students.
- Handled administrative tasks related to class scheduling, attendance tracking, billing management, ensuring smooth operations within the dojo or studio setting.
- Collaborated with fellow instructors on curriculum development and instructional strategies to ensure consistent high-quality instruction across all classes.
- Organized special events, including belt testing ceremonies and martial arts demonstrations, showcasing student achievements and promoting community engagement.
- Implemented effective classroom management techniques to maintain order during intense training sessions while prioritizing safety.
Client Service Representative
Foundation Flooring
03.2015 - 06.2022
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
- Managed incoming calls, providing prompt and accurate information to clients about products and services.
- Maintained accurate record-keeping with proactive attention to client information updates.
Education
MBA - Marketing
Florida Atlantic University
Boca Raton, FL08-2026
Bachelor of Science - Business Administration And Management
Florida Atlantic University
Boca Raton, FL12-2021
Skills
- Pipeline management
- CRM proficiency
- Verbal and written communication
- Data-driven decision making
- Sales
- Marketing
- Deescalation
- Leadership
- Customer service
- Relationship management
- Strategic account development
- Problem-solving
Accomplishments
- Rite Way Transport Group- Highest 2024 Q2 profit margin from account portfolio
- ShipMonk- Fastest promotion in Client Experience department history (3 months from Bronze level portfolio managing to Gold, skipped silver)
- Traditional Tae Kwon Do Center of Davie- Youngest black belt in franchise history at 14 years old, 2nd DAN Black Belt by 20.
Certification
- Salesforce Certified Administrator - Salesforce.
- Six Sigma Black Belt Certification - American Society for Quality.
- Microsoft Certified, Dynamics 365 for Sales Functional Consultant Associate - Microsoft.
- Salesforce Certified Sales Cloud Consultant - Salesforce.
- 2-15 Life, Health, and Annuity Insurance License
Languages
English
Native or Bilingual
Romanian
Native or Bilingual
Spanish
Limited Working
Timeline
Account Manager - B2B Business Development
Rite Way Transport Group
12.2023 - Current
Account Manager, Inside Sales
ShipMonk
06.2022 - 12.2023
Martial Arts Instructor & Studio Manager
Traditional Tae Kwon Do Center of Davie
01.2017 - 06.2022
Client Service Representative
Foundation Flooring
03.2015 - 06.2022
- Salesforce Certified Administrator - Salesforce.
- Six Sigma Black Belt Certification - American Society for Quality.
- Microsoft Certified, Dynamics 365 for Sales Functional Consultant Associate - Microsoft.
- Salesforce Certified Sales Cloud Consultant - Salesforce.
- 2-15 Life, Health, and Annuity Insurance License
MBA - Marketing
Florida Atlantic University
Bachelor of Science - Business Administration And Management
Florida Atlantic University
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