Innovative and goal-oriented team-leader, committed to professional development and expert leadership of team members. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments.
Overview
9
9
years of professional experience
Work History
Operations Manager
Core Monitoring Solutions
09.2018 - Current
Supervise operations staff and keep employees compliant with company policies and procedures.
Advise in the development of systems and procedures to improve operational quality and team efficiency.
Advise and manage inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Lead hiring, onboarding and training of new hires to fulfill business requirements.
Account Coordinator
Focus Workforce Management
03.2022 - 08.2022
Completed human resource operational requirements by scheduling and assigning employees.
Improved office efficiency by effectively managing internal communications and correspondence.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Supply Chain Tech
Wesley, HCA
07.2021 - 03.2022
Conducted cyclic inventories and requisitioned stock to meet demanded inventory levels.
Supervised healthy inventory systems, monitoring product stock, maintaining receipt files and inputting data into computer spreadsheets for long-term tracking.
On-Site Services Specialist
Grainger Industrial Products
01.2018 - 01.2019
Assisted customers in identifying issues and explained solutions to restore service and functionality.
Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Owner and Operator
Cornerstone Monitoring
01.2015 - 01.2018
Managed day-to-day business operations.
Collaborated with law enforcement agencies and social service agencies to help develop long term goals for offenders.
Offered guidance and advice to help cultivate self-esteem and community involvement.
Education
Bachelor of Science - Business Administration
Fort Hays State University
Hays, KS
Skills
Employee Supervision
Cross-functional communication
Building Customer Trust and Loyalty
Process Improvement Solutions
Additional Information
ACT Work Keys Certificate - Silver Certification, March 2019
Worked and Lived in South Korea from 2008-2014
Timeline
Account Coordinator
Focus Workforce Management
03.2022 - 08.2022
Supply Chain Tech
Wesley, HCA
07.2021 - 03.2022
Operations Manager
Core Monitoring Solutions
09.2018 - Current
On-Site Services Specialist
Grainger Industrial Products
01.2018 - 01.2019
Owner and Operator
Cornerstone Monitoring
01.2015 - 01.2018
Bachelor of Science - Business Administration
Fort Hays State University
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