Darius Ross
San Antonio,TX
Summary
Reliable and upbeat salesman successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Highly effective at achieving personal quotas while contributing to team success through training and mentoring of junior associates. Talent for developing unique personal strengths in individuals.
Overview
10
10
years of professional experience
Work History
Sales and Leasing Consultant
Chevrolet of Everett
04.2022 - Current
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Set up appointments with potential and current customers to promote new products and services.
- Used CRM software to record customer interactions and track general sales activities for review and follow-up.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Improved sales by at least 10%
- Excellent closing percentage over 50% each month
- Prepared pricing agreements and contracts to close sales
Automotive Sales Consultant / Floor Manager
Lindsay Chevrolet
07.2017 - 11.2021
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Prepared purchased vehicles and completed final delivery checks
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs
- Negotiated purchase prices and explained sales, warranty, and optional products
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy
- Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations
- Listened to customer needs and desires to identify and recommend optimal products
Staff Sergeant
AIRFORCE
01.2013 - 06.2017
- Educated staff members on proper field procedures to boost public trust in officers and efficiency.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Researched and maintained current knowledge of security trends and technologies to apply best practices and strategies.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established team priorities, maintained schedules and monitored performance.
Education
High school diploma -
Fern Creek Traditional High School
06.2012
Skills
- Customer Service Skills
- Management
- Team Building
- Sales
- Marketing
- Training
- Customer Service
- Customer relationship management
- CRM software
- Sales pipeline
- Influencing and negotiating with customers
- Internet Communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Everything in life is just for a while.
Philip K. Dick
Timeline
Sales and Leasing Consultant
Chevrolet of Everett
04.2022 - Current
Automotive Sales Consultant / Floor Manager
Lindsay Chevrolet
07.2017 - 11.2021
Staff Sergeant
AIRFORCE
01.2013 - 06.2017
High school diploma -
Fern Creek Traditional High School
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