MADELYN GIVENS
Summary
Experienced leasing consultant with a strong focus on customer relations while achieving and exceeding sales goals. Skilled in client relationship management, property showings, and contracts. Reliable and adaptable, able to meet changing needs and exceed expectations. Proven track record of delivering exceptional customer service and fostering positive tenant relationships in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Leasing Consultant
Coastal Ridge
04.2025 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Increased tenant satisfaction by promptly addressing inquiries and providing exceptional customer service.
- Enhanced company reputation through professional communication and consistent follow-up with both current and potential tenants.
Real Estate Post Closer
Bell & Alexander Title Services Inc.
11.2021 - 03.2025
- Data entry for title insurance policies
- Drafted quitclaim deeds and scrivener affidavits
- Disbursed funds, cut and processed checks, and mailed correspondence
- Preformed office administrative work by prepping clients for closings, managed incoming calls, filing documents, setting up meetings for attorneys on staff, and mailing out legal documents
- Proficient in SoftPro and Protrust software
- Experienced witness for estate signings
- Trained new hires and interns
Intern
TN Association of Drug Court Professionals
08.2020 - 12.2020
- Completed research, compiled data, updated spreadsheets, and produced timely reports
- Created multiple marketing projects for the organization
- Compiled data from other drug courts in the U.S. to learn how to better our program
Retail Sales Associate
Soma
05.2018 - 01.2019
- Helped customers complete purchases, locate items, and join reward programs
- Cultivated relationships with customers
- Achieved sales targets
Education
Bachelor of Science - Law, Justice, and Society
Lipscomb University
01.2021
Skills
- Customer Service Skills
- Interpersonal Skills
- Efficient
- Time Management
- Effective Communication
- Leasing and sales
- Property tours
- Sales techniques
- Closing techniques
- Property marketing
Timeline
Leasing Consultant
Coastal Ridge
04.2025 - Current
Real Estate Post Closer
Bell & Alexander Title Services Inc.
11.2021 - 03.2025
Intern
TN Association of Drug Court Professionals
08.2020 - 12.2020
Retail Sales Associate
Soma
05.2018 - 01.2019
Bachelor of Science - Law, Justice, and Society
Lipscomb University
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