Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Darius Smith

Tulsa,Ok.

Summary

Experienced business professional seeking a position to apply critical thinking and problem-solving skills and to enhance my professional skill set. Established and skilled manager who loves working with and motivating people. Excellent communication, organizational and interpersonal skills for providing superior customer service. Microsoft word and excel proficient.

Overview

5
5
years of professional experience

Work History

Account Executive

Dish Communications
02.2023 - Current
  • Sales retention executive , design and implement retention strategies to increase loyalty and retain business
  • Analyze 100% customer feedback, negotiate with customers, implement retention plan, and compile reports for management.
  • Collaborated with internal teams to develop account strategy.
  • Met and exceeded service level goals to achieve standards and expectations.
  • Gained understanding of goals, objectives and processes to meet client business needs

Manager/Shift Lead

Billy Sims Barbecue
08.2018 - 02.2023
  • In accordance with company guidelines include leadership to staff while delegating daily tasks
  • Communicating effectively and using strategic thinking skills in making business decisions
  • Calculating store numbers and completing schedules
  • Promote work-life balance, invest in trust building and welcome feedback from employees to boost morale
  • Utilizing interpersonal skills while coaching employees and using problem solving
  • Increased consistency and transparency in building connections with customers while providing exceptional customer service.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Exercised composure under pressure and in escalated customer service scenarios.

Screen Printer

Affinitee Graphics, Oklahoma
10.2019 - 05.2020
  • Designed screen print patterns
  • Mixing and loading of ink and printing final design
  • Completed and delivered large orders for businesses.
  • Received and examined work orders to determine printing times, ink and material quantities.
  • Inspected products to identify quality issues such as defects or discoloration.
  • Observed equipment display screens and control panels identify malfunctions.

Education

Bachelor of Business Administration -

Cameron University
Lawton, OK
05.2022

Sociology

Rose State College
Oklahoma City, OK

Sociology

Oklahoma State University
Stillwater, OK

High School Diploma -

Lawton High School
Lawton, OK
05.2014

Skills

  • Database Management
  • Cash Collection
  • Audit Process Management
  • Negotiation
  • Goals and Performance
  • Interpersonal Skills
  • Executive Leadership
  • Sales Expertise
  • Account Management
  • Client Relationship-Building
  • Strong Presentation Skills
  • Effective Project Completion

Additional Information

Leadership

  • 2019-2020-Proud assistant coach for local junior AAU football team
  • 2016-2022-Volunteered with the Boys and Girls club for feeding the homeless during the holiday seasons.


REFERENCES

Justin McViker, Lawton, OK
Phone:(580)704-1452
Email:Jmcviker84@yahoo.com


Steve Allen, Lawton, OK
Phone:(580)284-5985
Email:deeppitokbbq@yahoo.com

Timeline

Account Executive

Dish Communications
02.2023 - Current

Screen Printer

Affinitee Graphics, Oklahoma
10.2019 - 05.2020

Manager/Shift Lead

Billy Sims Barbecue
08.2018 - 02.2023

Bachelor of Business Administration -

Cameron University

Sociology

Rose State College

Sociology

Oklahoma State University

High School Diploma -

Lawton High School

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