Darius Gopaul
Miami,USA
Summary
Results-driven Group Sales Manager with expertise in strategic planning, revenue growth, and customer relationship management within competitive markets. Proven ability to negotiate complex corporate contracts, develop data-driven sales initiatives, and expand high-value client portfolios. Leverages market insights, cross-functional leadership, and executive-level relationship building to identify growth opportunities, strengthen partnerships, and maximize overall sales performance while achieving key business objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Group Sales Manager
Faena Hotel Miami Beach
Miami, FL
11.2024 - Current
- Led luxury group sales strategy for a Forbes Five-Star property, delivering bespoke experiences for corporate and high-net-worth clientele while optimizing total revenue performance.
- Negotiated complex, high-value corporate contracts, increasing market penetration by 15% and strengthening the property’s positioning within the competitive luxury segment.
- Spearheaded and executed comprehensive regional sales strategies that drove a 25% revenue increase through targeted account growth and strategic market expansion.
- Leveraged advanced market intelligence and data-driven research to identify and secure new high-value clients, expanding share within premium corporate and group segments.
- Directed cross-functional alignment across Events, Catering, Front Office, and Revenue Management to ensure flawless execution and elevated brand delivery.
- Cultivated long-term partnerships with DMCs, global planners, and executive-level decision-makers to drive repeat business and sustained account growth.
Group Sales Coordinator
Faena Hotel Miami Beach
Miami, FL
12.2022 - 11.2024
- Facilitated support for Cvent, Delphi, Salesforce, Opera, and various software applications.
- Drafted and negotiated group proposals that secured $100K + deals
- Coordinated and supported diverse sales initiatives to enhance brand visibility and drive customer engagement at trade fairs, promotional events, and through digital outreach.
- Oversaw VIP pre-arrival, in-house, and post-departure experiences to ensure exceptional service delivery.
- Compiled and submitted monthly expense reports to maintain financial accuracy.
- Managed purchase order processes to ensure accurate tracking of travel marketing and general sales spending.
Human Resource Generalist
Faena Hotel Miami Beach
Miami, FL
08.2022 - 12.2022
- Supported employee relations through effective communication and conflict resolution.
- Assisted in recruiting and retaining staff by implementing engaging onboarding processes.
- Facilitated career development opportunities for employees to enhance skills and growth.
- Administered compliance with labor regulations, including I-9 audits and visa documentation, to support organizational integrity.
- Assisted in the development and execution of employee engagement initiatives, focusing on recognition programs, wellness events, and effective internal communications.
Talent Acquisition Consultant
Palm Brand Products Limited
Trinidad
05.2020 - 06.2022
- Demonstrated capacity to operate autonomously and collaborate effectively within team settings.
- Provided coaching to employees and leadership to enhance understanding of specialized topics.
- Executed handling of confidential information with a focus on maintaining the highest standards of professionalism and discretion.
- Formulated comprehensive recruitment strategies to enhance talent acquisition, support diversity efforts, and fulfill business group needs.
Human Resource
Palm Brand Products Limited
Trinidad
05.2019 - 08.2019
- Assisted in developing recruitment plans and supported the sourcing, screening, and interviewing of candidates. Facilitated applicant evaluations to ensure alignment with job requirements. Collaborated with team members to streamline recruitment processes.
- Coordinated weekly interview schedules for hiring managers to streamline the hiring process.
- Directed recruitment efforts to attract and secure top talent for organizational needs.
- Maintained consistent communication with company executives and recruiting managers to ensure alignment on recruitment strategies.
- Conducted thorough assessments to confirm that candidates and services consistently fulfilled quality benchmarks.
Personal Assistant
Palm Brand Products Limited
Trinidad
05.2018 - 08.2018
- Facilitated effective communication with customers throughout Trinidad, ensuring clarity and understanding in all exchanges.
- Directed procurement and inventory of office supplies to ensure operational efficiency.
- Facilitated communication by screening and directing phone calls, and distributing correspondence to appropriate parties.
- Identified and evaluated candidates to ensure a diverse and qualified selection for all positions.
- Engaged in detailed discussions regarding offers and onboarding processes to enhance candidate experience.
Education
Masters of Science - Hospitality Management
Florida International University
Miami, FL06-2024
Bachelors of Science - International Relations
Florida International University
Miami, FL05-2022
Skills
- Sales team development
- Skilled in contract negotiation
- Proficient in task prioritization
- Optimization of financial outcomes
- Skilled in developing strategic plans
Certification
- Diversity, Inclusion, and Belonging - July 2024
- Social/Behavioral Human Research Course - CITI Program - September 2023
Languages
English
Native/ Bilingual
Qualifications Summary
- Comprehensive understanding of human resources programs.
- Ability to conduct transactions relating to recruiting, onboarding, orientation, and new hire training.
- Excellent negotiation and influencing skills.
- Ability to organize, prioritize, and the capacity to multitask under pressure.
- Excellent candidate conversion abilities, including promoting and selling the organization.
- Proficient in Photoshop, Adobe, Microsoft, and Google.
- Excellent interpersonal skills with good negotiation tactics.
- Excellent time management skills with a proven ability to meet deadlines.
Timeline
Group Sales Manager
Faena Hotel Miami Beach
11.2024 - Current
Group Sales Coordinator
Faena Hotel Miami Beach
12.2022 - 11.2024
Human Resource Generalist
Faena Hotel Miami Beach
08.2022 - 12.2022
Talent Acquisition Consultant
Palm Brand Products Limited
05.2020 - 06.2022
Human Resource
Palm Brand Products Limited
05.2019 - 08.2019
Personal Assistant
Palm Brand Products Limited
05.2018 - 08.2018
Masters of Science - Hospitality Management
Florida International University
Bachelors of Science - International Relations
Florida International University